At a Glance
- Tasks: Engage with customers, manage leads, and support sales growth in a dynamic environment.
- Company: Fast-growing new media business with a focus on innovation and success.
- Benefits: Competitive salary of £28,500 plus bonuses, full-time hours, and supportive team culture.
- Other info: Opportunity for career development and occasional attendance at UK-based tradeshows.
- Why this job: Join a vibrant team and make a real impact in customer care and growth.
- Qualifications: Previous customer-facing or sales experience; strong organisational and communication skills.
The predicted salary is between 28500 - 28500 £ per year.
Salary £28,500 plus bonuses
Full Time Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Main Duties:
- Prospective customer demonstrations - remote
- Existing customer demonstrations - remote
- Sales order processing
- Managing leads - tracking and generation
- Customer service and support
- Diary management
- Marketing support
- Process and procedures upkeep and management
- Answer incoming calls and manage as appropriate
- Internal/External communication updates as required
- Occasional attendance of UK based tradeshow
- General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills
Essential:
- Previous customer facing or sales experience (including retail and/or hospitality sectors)
- Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
- Be able to complete some routine and non-routine tasks in an office environment
- Be able to plan and organise both familiar and new tasks
- Can produce and respond to detailed written and oral communication in an office setting
- Ability to use a problem-solving approach to respond appropriately to a wide range of enquiries
- Use a range of numerical and graphical data for the office environment
- Able to work on own initiative or with others on tasks with minimum supervision
- Show an awareness of others roles, responsibilities
- Strong organisational skills
Desirable
- Knowledge and understanding of office procedures and terminology
- Knowledge of the dental sector
- Knowledge of the veterinary sector
- Understanding of digital media
- Understanding of consumer marketing
- Experience of b2b sales
- UK clean and current driving licence
Customer Care and Growth Executive in Somerset employer: Empower Digital Limited
Join our dynamic team in Rooksbridge, North Somerset, where we prioritise employee growth and a supportive work culture. As a fast-growing new media business, we offer competitive salaries, bonuses, and opportunities for professional development, all while fostering a collaborative environment that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care and Growth Executive in Somerset
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous customer-facing or sales experience makes you a perfect fit for the Customer Care and Growth Executive role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our fast-growing team!
We think you need these skills to ace Customer Care and Growth Executive in Somerset
Some tips for your application 🫡
Show Your Customer Care Skills:Make sure to highlight any previous customer-facing experience you have. We want to see how you've handled customer interactions, whether in retail or hospitality, so share those stories!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and structure your thoughts well. We appreciate a good flow, so make it easy for us to read through your application.
Tailor Your Application:Don’t just send a generic application! Tailor it to the role of Customer Care and Growth Executive. Mention specific skills from the job description that match your experience, especially around sales and customer service.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Empower Digital Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Care and Growth Executive. Familiarise yourself with the company’s services and how they relate to customer care and growth. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Experience
Highlight your previous customer-facing or sales experience, especially from retail or hospitality. Prepare specific examples of how you've handled customer inquiries or generated leads. This will demonstrate your ability to thrive in a similar environment and tackle the challenges of the role.
✨Be Ready for Problem-Solving
Expect questions that assess your problem-solving skills. Think of scenarios where you had to resolve customer issues or manage multiple tasks. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows that you’re not just interested in the job but also in how you can contribute to the company's success and grow within it.
