At a Glance
- Tasks: Manage multiple dealership sites, ensuring high operational standards and team performance.
- Company: Proclense, a trusted partner in automotive valeting since 1989.
- Benefits: Competitive salary, holiday package, autonomy, and opportunities for growth.
- Other info: Company vehicle provided and a focus on health and safety compliance.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in account management, strong people skills, and organisational abilities.
The predicted salary is between 30000 - 40000 € per year.
About Proclense
Proclense has been delivering valeting, dealership services and logistical solutions to the automotive retail sector since 1989. Trusted by some of the UK's most prominent dealership groups including Lookers, Group 1 Auto and Steven Eagell. We've built our reputation on consistency, professionalism and genuine partnership. Our approach is founded on a core principle: we are not merely a provider of manpower, but a strategic partner, positioned to operate as an extension of our clients' teams.
The Role
We are looking for a driven, organised and people-focused Account Manager to join our management team. You will take full ownership of the operational management of multiple dealership sites across the Northeast or Scotland, ensuring every site runs to the high standards Proclense is known for. This is a hands-on, varied role that combines people management, client relationship building, compliance oversight and operational coordination.
What You'll Be Responsible For
- Manpower Planning: Ensuring each site is always resourced with the right number of skilled valeting operators to meet workload demands.
- Recruitment, Retention & Development: Attracting, onboarding and developing valeting operators.
- Supplies & Equipment Management: Maintaining appropriate stock levels of equipment, materials and chemicals across all sites.
- Health & Safety Compliance: Monitoring and ensuring full compliance with Health & Safety and COSHH regulations at all times.
- Site Visits & Quality Checks: Conducting regular, structured site visits and quality audits.
- Client Liaison: Building strong relationships with dealership management, giving and receiving performance feedback, and responding swiftly and effectively to any issues raised.
- Team Collaboration: Working with and supporting fellow field colleagues to ensure consistency across the business.
- Business Intelligence: Keeping Proclense's management team and head office informed of developments, news and potential new business opportunities within your area.
What We're Looking For
- Proven experience in an operational or account management role, ideally within automotive, facilities management, or a related service environment.
- Strong people management skills you'll be recruiting, developing and motivating a team of valeting operators.
- Excellent organisational skills with the ability to manage multiple sites simultaneously.
- A confident communicator, comfortable liaising with both site teams and senior dealership management.
- Sound understanding of Health & Safety practices and COSHH regulations (or the willingness to get up to speed quickly).
- A proactive, solutions-focused mindset you'll take pride in resolving issues before they become problems.
What We Offer
- Competitive salary reflective of your experience and the responsibility of the role.
- Competitive holiday package giving you the time to recharge and maintain a healthy work-life balance.
- Real autonomy to manage your area your way, within a framework that sets you up to succeed.
- High performers are recognised and given genuine opportunities to grow.
- Company vehicle is provided.
Account Manager Automotive Valeting Operations in North East employer: Empower Digital Limited
Proclense is an exceptional employer, offering a dynamic work environment where you can thrive as an Account Manager in the automotive valeting sector. With a strong focus on employee development and a culture of collaboration, you'll enjoy the autonomy to manage your area while being supported by a dedicated team. Our commitment to health and safety, alongside competitive benefits and recognition for high performance, makes Proclense a rewarding place to build your career in the Northeast.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager Automotive Valeting Operations in North East
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry and let them know you're on the hunt for an Account Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get social! Follow Proclense and other key players in the automotive sector on LinkedIn. Engage with their posts and share relevant content to get noticed. It’s all about making those connections!
✨Tip Number 3
Prepare for interviews by researching common questions for account management roles. Think about how your experience aligns with what Proclense is looking for, especially around people management and operational oversight.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Proclense team.
We think you need these skills to ace Account Manager Automotive Valeting Operations in North East
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your operational management experience and any relevant achievements in the automotive or facilities management sectors.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for Proclense. Share specific examples of how you've successfully managed teams or improved operations in previous roles, and don’t forget to show your passion for the automotive industry!
Showcase Your People Skills:Since this role is all about people management, make sure to emphasise your ability to build strong relationships. Mention any experience you have in recruiting, developing, and motivating teams, as well as how you handle client interactions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at Empower Digital Limited
✨Know Your Stuff
Before the interview, make sure you understand Proclense's operations and values. Familiarise yourself with their approach to client relationships and how they position themselves as a strategic partner in the automotive sector. This will help you demonstrate your alignment with their core principles.
✨Showcase Your People Skills
As an Account Manager, you'll be managing teams and building relationships. Prepare examples of how you've successfully recruited, developed, or motivated a team in the past. Highlight your communication skills and how you've handled feedback or resolved conflicts effectively.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage multiple sites and ensure operational efficiency. Bring specific examples of how you've planned manpower or maintained compliance with health and safety regulations. This will show that you can handle the varied responsibilities of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Proclense's current challenges or future goals. This not only shows your interest in the company but also gives you a chance to demonstrate your proactive mindset. Asking about their approach to business intelligence can also highlight your strategic thinking.
