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- Tasks: Lead the Daytona Tamworth venue, ensuring exceptional customer experiences and operational excellence.
- Company: Join Daytona, a leading motorsport and hospitality venue known for thrilling experiences.
- Benefits: Enjoy competitive salary, full training, career progression, and staff racing perks.
- Why this job: Be part of a dynamic team, drive innovation, and make a real impact in a fun environment.
- Qualifications: Proven management experience, strong leadership skills, and a passion for customer service required.
- Other info: Flexible working hours, including evenings and weekends, to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
General Manager
HOURS: Full time, permanent. This position requires complete flexibility to work evenings and weekends.
LOCATION: Daytona Tamworth, Robeys Lane, Tamworth, B78 1AR.
Package: £35,000.00 pa.
Daytona Tamworth is recruiting for a General Manager.
Key success criteria for this role include:
- This position would suit an individual who is looking for a diverse and challenging role with overall responsibility of running and managing the circuit combined with hospitality and conference facilities.
- Staff management and training.
- Effectively manage daily operations.
- Ensuring high standard product quality is maintained.
- Exceptional service delivery is achieved.
- Meeting financial objectives.
- Safety compliance.
- A passionate advocate for the customer experience, you\’ll identify key business priorities, evaluate operational processes to implement change. Inspiring and engaging your team to deliver smooth and safe Race events both in terms of service and product.
- The successful candidate will be able to show experience in managing and developing a team of over 50 staff, including three department heads. Ensuring that the entire team works collectively to deliver Daytona\’s renowned customer service. Safety compliance is a key element of the role.
Candidate profile:
- Strong organisational, motivational and communication skills at all levels and a natural ability in public speaking and presentation skills.
- Manage, engage, train, incentivise and supervise staff whilst ensuring adequate staffing levels.
- Have a full understanding & the ability to perform all operational functions, to enable the smooth running of race events.
- Maintain and develop exceptional levels of service and full responsibility for the health and safety of your staff and customers.
- Ability to drive, influence and enhance performance across the venue.
- Good working knowledge of Word & Excel and can quickly learn how to use our bespoke booking and venue management systems.
- Full product and service training will be given.
How to apply:
If you are interested in this role, please send your CV and covering letter with salary expectation quoting job ref: GM24TAM.
A full job description of the role is available on request.
We look forward to hearing from you.
General Manager employer: Empower Digital Limited
Contact Detail:
Empower Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with Daytona's brand and values. Understanding their commitment to exceptional customer experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the motorsport and hospitality industries. Attend relevant events or join online forums to connect with professionals who can provide insights or even referrals for the General Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved operational processes in previous roles. This will demonstrate your hands-on leadership style and ability to drive results.
✨Tip Number 4
Showcase your understanding of Health & Safety regulations and risk management practices. Being well-versed in these areas will highlight your readiness to uphold compliance and ensure a safe environment at Daytona Tamworth.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience, particularly in customer-focused environments. Emphasise your leadership skills and any achievements related to budget control and revenue generation.
Craft a Compelling Cover Letter: In your cover letter, address the specific responsibilities of the General Manager role. Share examples of how you've successfully led teams, improved operational processes, and delivered exceptional customer experiences.
Highlight Relevant Skills: Clearly outline your skills that match the job description, such as your understanding of Health & Safety regulations, IT literacy, and ability to manage diverse teams. Use specific examples to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Empower Digital Limited
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating and developing staff.
✨Understand the Business Operations
Familiarise yourself with Daytona's operational processes and financial management. Be ready to discuss how you would manage budgets and drive revenue, as well as any ideas you have for improving efficiency.
✨Emphasise Customer Experience
Since delivering exceptional customer experiences is key, think of specific instances where you've enhanced customer satisfaction. Be prepared to share your vision for maintaining high service standards at Daytona Tamworth.
✨Prepare for Safety and Compliance Questions
Given the importance of Health & Safety in this role, brush up on relevant legislation and best practices. Be ready to discuss how you would ensure compliance and manage risks effectively within the venue.
