At a Glance
- Tasks: Engage with customers, manage leads, and support sales growth in a dynamic environment.
- Company: Fast-growing new media business focused on innovation and success.
- Benefits: Competitive salary of £28,500 plus bonuses, full-time hours, and supportive team culture.
- Other info: Opportunity for career development and occasional attendance at UK trade shows.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction and business growth.
- Qualifications: Previous customer-facing or sales experience and proficiency in Microsoft Office.
The predicted salary is between 28500 - 28500 € per year.
Salary: £28,500 plus bonuses
Full Time: Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Main Duties:
- Prospective customer demonstrations remote
- Existing customer demonstrations remote
- Sales order processing
- Managing leads - tracking and generation
- Customer service and support
- Diary management
- Marketing support
- Process and procedures upkeep and management
- Answer incoming calls and manage as appropriate
- Internal/External communication updates as required
- Occasional attendance of UK based tradeshow
- General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills Essential:
- Previous customer facing or sales experience (including retail and/or hospitality sectors)
- Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook
Customer Care and Growth Executive employer: Empower Digital Limited
As a fast-growing new media business located in Rooksbridge, North Somerset, we pride ourselves on fostering a dynamic and supportive work environment that encourages employee growth and development. Our team enjoys a competitive salary with bonuses, a collaborative culture, and opportunities to engage in exciting projects that contribute to our success. Join us to be part of a company that values innovation and offers a meaningful career path in customer care and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care and Growth Executive
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to clearly explain how your previous customer-facing experience makes you a great fit for the Customer Care and Growth Executive role. Keep it concise and engaging!
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows initiative!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Customer Care and Growth Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Care and Growth Executive role. Highlight any customer-facing or sales experience you have, especially from retail or hospitality, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer care and how your previous experiences make you a great fit for our team. Keep it engaging and personal!
Showcase Your Tech Skills:Since we use standard office applications like Microsoft Office, Excel, and Outlook, make sure to mention your proficiency with these tools in your application. A little detail goes a long way in showing us you're ready to hit the ground running!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Empower Digital Limited
✨Know Your Customer Care Basics
Brush up on your customer service skills and be ready to share examples from your previous roles. Think about how you handled difficult customers or resolved issues, as this will show your potential employer that you can handle the challenges of the role.
✨Demonstrate Your Sales Savvy
Since the role involves sales order processing and managing leads, prepare to discuss your experience in these areas. Have specific examples ready that highlight your ability to track and generate leads effectively.
✨Familiarise Yourself with the Company
Do a bit of research on the company’s values, mission, and recent achievements. This will not only help you tailor your answers but also show that you’re genuinely interested in being part of their team.
✨Practice Your Tech Skills
Make sure you're comfortable using Microsoft Office applications, especially Excel and Outlook. You might be asked about your proficiency during the interview, so it’s good to have some examples of how you've used these tools in past roles.
