At a Glance
- Tasks: Assist in customer care and drive growth through demos, sales processing, and support.
- Company: Fast-growing new media business with a vibrant team culture.
- Benefits: Competitive salary, bonuses, and opportunities for professional development.
- Other info: Exciting environment with potential for career advancement and learning.
- Why this job: Join a dynamic team and make a real impact in customer engagement and growth.
- Qualifications: Previous customer-facing or sales experience; strong organisational and communication skills.
The predicted salary is between 28500 - 28500 € per year.
Salary: £28,500 plus bonuses
Full Time: Monday to Friday 9.00am to 5.30pm
Location: Rooksbridge, North Somerset
We are a fast growing new media business and are delighted to be recruiting a new member to our team to assist in the growth and continued success.
Main Duties:
- Prospective customer demonstrations (remote)
- Existing customer demonstrations (remote)
- Sales order processing
- Managing leads - tracking and generation
- Customer service and support
- Diary management
- Marketing support
- Process and procedures upkeep and management
- Answer incoming calls and manage as appropriate
- Internal/External communication updates as required
- Occasional attendance of UK based tradeshow
- General office duties as required and are within the scope, spirit and purpose of the job
Knowledge and Skills
Essential:
- Previous customer facing or sales experience (including retail and/or hospitality sectors)
- Can use standard office computer applications - Microsoft Office, Excel, Word, Outlook & PowerPoint
- Be able to complete some routine and non-routine tasks in an office environment
- Be able to plan and organise both familiar and new tasks
- Can produce and respond to detailed written and oral communication in an office setting
- Ability to use a problem-solving approach to respond appropriately to a wide range of enquiries
- Use a range of numerical and graphical data for the office environment
- Able to work on own initiative or with others on tasks with minimum supervision
- Show an awareness of others' roles and responsibilities
- Strong organisational skills
Desirable:
- Knowledge and understanding of office procedures and terminology
- Knowledge of the dental sector
- Knowledge of the veterinary sector
- Understanding of digital media
- Understanding of consumer marketing
- Experience of B2B sales
- UK clean and current driving licence
Customer Care and Growth Executive in Bath employer: Empower Digital Limited
Join our dynamic team in Rooksbridge, North Somerset, where we prioritise employee growth and a supportive work culture. As a fast-growing new media business, we offer competitive salaries, bonuses, and opportunities for professional development, all within a collaborative environment that values innovation and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Care and Growth Executive in Bath
✨Tip Number 1
Get to know the company! Research their values, culture, and recent projects. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous customer-facing experience makes you a great fit for the Customer Care and Growth Executive role. Keep it concise and engaging to grab their attention.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fast-growing team in Rooksbridge.
We think you need these skills to ace Customer Care and Growth Executive in Bath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Care and Growth Executive role. Highlight any customer-facing or sales experience you have, especially from retail or hospitality, as this is key for us.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer care and how your background makes you a great fit for our team. Be genuine and let your personality come through!
Showcase Your Communication Skills:Since the role involves a lot of communication, make sure your written application is clear and concise. Use proper grammar and structure, and don’t forget to proofread – we love attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Empower Digital Limited
✨Know Your Customer Care Basics
Brush up on your customer service skills and be ready to share examples from your previous roles. Think about how you handled difficult customers or resolved issues, as this will show your problem-solving abilities.
✨Familiarise Yourself with the Company
Do some research on the company’s values, products, and recent news. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the role and the business.
✨Showcase Your Organisational Skills
Prepare to discuss how you manage your time and tasks. Bring examples of how you've successfully organised your workload in previous jobs, especially in a fast-paced environment like retail or hospitality.
✨Practice Your Communication Skills
Since the role involves a lot of communication, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family to get comfortable with speaking about your experiences and answering common interview questions.
