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- Tasks: Manage multiple dealership sites, ensuring high operational standards and team performance.
- Company: Proclense, a trusted partner in automotive valeting since 1989.
- Benefits: Competitive salary, holiday package, autonomy, and company vehicle provided.
- Other info: Opportunity for career growth and recognition for high performers.
- Why this job: Join a dynamic team and make a real impact in the automotive industry.
- Qualifications: Experience in account management, strong people skills, and organisational abilities.
The predicted salary is between 30000 - 40000 £ per year.
Proclense has been delivering valeting, dealership services and logistical solutions to the automotive retail sector since 1989. Trusted by some of the UK's most prominent dealership groups including Lookers, Group 1 Auto and Steven Eagell. We've built our reputation on consistency, professionalism and genuine partnership.
Our approach is founded on a core principle: we are not merely a provider of manpower, but a strategic partner, positioned to operate as an extension of our clients' teams.
We are looking for a driven, organised and people-focused Account Manager to join our management team. You will take full ownership of the operational management of multiple dealership sites across the Northeast or Scotland, ensuring every site runs to the high standards Proclense is known for. This is a hands-on, varied role that combines people management, client relationship building, compliance oversight and operational coordination.
What You'll Be Responsible For:
- Manpower Planning: Ensuring each site is always resourced with the right number of skilled valeting operators to meet workload demands.
- Recruitment, Retention & Development: Attracting, onboarding and developing valeting operators.
- Supplies & Equipment Management: Maintaining appropriate stock levels of equipment, materials and chemicals across all sites.
- Health & Safety Compliance: Monitoring and ensuring full compliance with Health & Safety and COSHH regulations at all times.
- Site Visits & Quality Checks: Conducting regular, structured site visits and quality audits.
- Client Liaison: Building strong relationships with dealership management, giving and receiving performance feedback, and responding swiftly and effectively to any issues raised.
- Team Collaboration: Working with and supporting fellow field colleagues to ensure consistency across the business.
- Business Intelligence: Keeping Proclense's management team and head office informed of developments, news and potential new business opportunities within your area.
What We're Looking For:
- Proven experience in an operational or account management role, ideally within automotive, facilities management, or a related service environment.
- Strong people management skills - you'll be recruiting, developing and motivating a team of valeting operators.
- Excellent organisational skills with the ability to manage multiple sites simultaneously.
- A confident communicator, comfortable liaising with both site teams and senior dealership management.
- Sound understanding of Health & Safety practices and COSHH regulations (or the willingness to get up to speed quickly).
- A proactive, solutions-focused mindset - you'll take pride in resolving issues before they become problems.
What We Offer:
- Competitive salary reflective of your experience and the responsibility of the role.
- Competitive holiday package giving you the time to recharge and maintain a healthy work-life balance.
- Real autonomy to manage your area your way, within a framework that sets you up to succeed.
- High performers are recognised and given genuine opportunities to grow.
- Company vehicle is provided.
Account Manager Automotive Valeting Operations employer: Empower Digital Limited
Contact Detail:
Empower Digital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Automotive Valeting Operations
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those connected to Proclense. Attend events or join online forums where you can chat with potential colleagues and clients. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Show off your skills in action! If you get the chance, offer to do a trial day or a shadowing opportunity. This gives you a chance to demonstrate your people management and operational skills while also getting a feel for the company culture.
✨Tip Number 3
Be proactive in your follow-ups! After interviews or networking chats, drop a quick thank-you email. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role. It shows you're genuinely interested and keeps you on their radar.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative to connect directly with us. Plus, it shows you're serious about joining the Proclense team. Don’t forget to highlight your relevant experience in account management and people skills!
We think you need these skills to ace Account Manager Automotive Valeting Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in operational management and people skills, as these are key for us at Proclense. Use specific examples that showcase your achievements in similar roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the automotive industry and how your skills align with our values. Be genuine and let your personality come through – we love a good story!
Showcase Your People Skills: Since this role involves managing teams and building client relationships, make sure to highlight your people management experience. Share instances where you've successfully motivated a team or resolved conflicts – we want to see your interpersonal skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Proclense family!
How to prepare for a job interview at Empower Digital Limited
✨Know Your Stuff
Before the interview, make sure you understand Proclense's operations and values. Familiarise yourself with their approach to client relationships and how they position themselves as a strategic partner in the automotive sector. This will help you demonstrate your alignment with their mission.
✨Showcase Your People Skills
As an Account Manager, you'll be managing teams and building relationships. Prepare examples of how you've successfully recruited, developed, or motivated a team in the past. Highlight your communication skills and how you've handled client feedback effectively.
✨Demonstrate Organisational Prowess
Be ready to discuss how you manage multiple sites and ensure operational efficiency. Bring specific examples of how you've tackled challenges in manpower planning or compliance oversight. This will show that you're capable of handling the varied responsibilities of the role.
✨Health & Safety Knowledge is Key
Brush up on Health & Safety practices and COSHH regulations before your interview. Be prepared to discuss how you've ensured compliance in previous roles, as this is crucial for the position. Showing that you're proactive about safety will impress the interviewers.