Relationship Manager in Norfolk

b Overview /b p In this role you will own a portfolio of key client relationships within a leading insurance broker, delivering first-class risk management services. You will work with cross-functional teams to understand client needs and tailor solutions, pricing, and placement strategies to drive profitable business. You will be the trusted advisor at senior levels, accountable for revenue performance and client satisfaction. The role offers hybrid working to balance client needs and lifestyle, and a strong opportunity to shape existing business and retention. You will operate in a high-growth environment focused on meaningful client impact. /p b Pay / Benefits /b ul li hybrid working /li /ul b Responsibilities /b ul li Lead and deliver end-to-end ongoing client service /li li Understand the client’s business and risk management needs and look for solutions to deliver those needs /li li Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business /li li Proactively develop appropriate solutions and proposals to ensure excellent client retention rates /li li Design programme and pricing structures based on market and client knowledge /li /ul b Key requirements /b ul li Excellent Commercial Insurance knowledge across all classes of business /li li First class communication, negotiation and interpersonal skills /li li Integrity, credibility and presence at senior levels /li li Genuine desire for excellent customer service /li /ul ul li communication /li li negotiation /li li interpersonal skills /li li customer service orientation /li li integrity /li li Commercial insurance knowledge across all classes of business /li /ul