Commercial Account Handler - Commercial Insurance in Ipswich
Commercial Account Handler - Commercial Insurance

Commercial Account Handler - Commercial Insurance in Ipswich

Ipswich Full-Time 30000 - 40000 £ / year (est.) No home office possible
Employment Specialists

At a Glance

  • Tasks: Manage a diverse portfolio of local business clients in commercial insurance.
  • Company: Expanding East Anglian Insurance Broking Client with strong local ties.
  • Benefits: Hybrid working, career development opportunities, and supportive team environment.
  • Other info: Enjoy a 360-degree role with regular client interaction and relationship building.
  • Why this job: Join a dynamic team and make a real impact on local businesses.
  • Qualifications: Experience in commercial insurance and excellent customer service skills.

The predicted salary is between 30000 - 40000 £ per year.

Join our expanding East Anglian Insurance Broking Client who works with local businesses across Suffolk, Norfolk and Essex. Due to growth, they're seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients.

About the Account Handler Role

This is a true 360-degree position where you'll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You'll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle. Working in a busy but supportive environment, you'll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia.

Key Responsibilities as Commercial Account Handler

  • Managing your own portfolio of local business customers
  • Renewal negotiations with insurers
  • Handling mid-term adjustments and changes in risk
  • Claims notification and liaison (supported by dedicated claims team)
  • Regular client contact and relationship building
  • Occasional client visits across the local area
  • Using specialist broking software and electronic trading platforms

Commercial Classes You'll Handle

  • Small to medium commercial combined risks
  • Local shops, offices and property owners
  • Tradesman's liability for regional contractors
  • Small fleet and goods vehicles
  • Local business risks across Suffolk, Norfolk and Essex

What You'll Bring as Commercial Account Handler

  • Commercial insurance experience
  • Excellent customer service skills and local market understanding
  • Strong work ethic and ability to remain calm under pressure
  • Relationship-building skills for face-to-face client interaction

Working Arrangements

  • Hybrid working available (office and home-based)
  • Occasional client visits across the local area
  • Monday to Friday, 9am-5pm
  • Based in Ipswich with coverage across East Anglia

This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.

Commercial Account Handler - Commercial Insurance in Ipswich employer: Employment Specialists

Join a thriving insurance broking firm in East Anglia, where you'll be part of a supportive team dedicated to local businesses. With a focus on employee growth and a hybrid working model, this role offers the chance to build lasting relationships with clients while managing a diverse portfolio. Enjoy a dynamic work culture that values your contributions and provides opportunities for professional development in a region known for its vibrant community.
Employment Specialists

Contact Detail:

Employment Specialists Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Commercial Account Handler - Commercial Insurance in Ipswich

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work with local businesses. Attend events or join online forums where you can meet potential employers and showcase your expertise.

✨Tip Number 2

Prepare for interviews by researching the company and its clients. Understand their needs and how you can help them manage their insurance portfolios. This will show you're genuinely interested and ready to hit the ground running.

✨Tip Number 3

Practice your pitch! Be ready to explain your experience in commercial insurance and how it relates to the role of a Commercial Account Handler. Highlight your customer service skills and relationship-building abilities to make a lasting impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Commercial Account Handler - Commercial Insurance in Ipswich

Commercial Insurance Experience
Customer Service Skills
Local Market Understanding
Relationship-Building Skills
Negotiation Skills
Claims Notification and Liaison
Portfolio Management
Mid-Term Adjustments Handling
Face-to-Face Client Interaction
Ability to Work Under Pressure
Use of Broking Software
Electronic Trading Platforms
Strong Work Ethic
Adaptability to Hybrid Working

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance experience and any relevant client management roles to show us you're the right fit for the Commercial Account Handler position.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about working with local businesses and how your relationship-building skills can benefit our clients. Keep it friendly and professional!

Showcase Your Customer Service Skills: Since this role involves managing client relationships, make sure to emphasise your excellent customer service skills. Share examples of how you've successfully handled client queries or built strong relationships in previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. We can’t wait to hear from you!

How to prepare for a job interview at Employment Specialists

✨Know Your Insurance Stuff

Make sure you brush up on your commercial insurance knowledge. Understand the different types of policies and risks you'll be dealing with, especially those relevant to local businesses in East Anglia. This will show that you're not just familiar with the role but also genuinely interested in helping clients.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in previous roles. Think about specific situations where you built strong relationships with clients or resolved issues effectively. This is key for a role that involves regular client contact and relationship building.

✨Be Ready for Scenario Questions

Expect questions that put you in real-life scenarios, like handling a claim or negotiating a renewal. Practise your responses to these types of questions so you can demonstrate your problem-solving skills and ability to remain calm under pressure.

✨Familiarise Yourself with Local Businesses

Research the types of businesses in Suffolk, Norfolk, and Essex that you might be working with. Understanding their unique needs and challenges will help you connect better during the interview and show that you’re ready to hit the ground running.

Commercial Account Handler - Commercial Insurance in Ipswich
Employment Specialists
Location: Ipswich

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