At a Glance
- Tasks: Manage client accounts and support them throughout their insurance journey.
- Company: Expanding broking firm with a focus on commercial insurance.
- Benefits: Hybrid working, competitive salary, and opportunities for career advancement.
- Other info: Fast-paced environment with potential for growth and development.
- Why this job: Join a dynamic team and make a real difference for business clients.
- Qualifications: Experience in commercial insurance and strong customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
This is a 360 degree role where you will be looking after existing Commercial Insurance Clients and also taking New Business enquiries and supporting them throughout their Insurance lifecycle. This is a busy environment where you will be working as a Client Manager dealing with a wide range of business clients and looking after all of their Insurance requirements.
Our expanding and growing Broking client is looking to recruit another Account Handler into their Commercial team because of internal promotion. This is a role that can be performed on a hybrid basis, working at home and in the office, but also occasionally visiting Clients.
The main responsibilities of the Client Manager role include:
- Handling your own portfolio of business customers
- Responsible for all aspects of their account including:
- Renewal negotiations with insurers
- Changes in risk
- Claims notification (there is a separate claims handling team)
- Regular contact with your customers
- Using specialist insurance broking software and electronic trading facilities
Commercial classes of business to be handled as Client Manager include:
- Small to medium commercial combined risks
- Shops, offices and property owners
- Tradesman’s liability
- Small fleet
- Goods vehicles
To be a successful Client Manager you will demonstrate:
- Excellent customer service skills
- Strong work ethic
- Calmness under pressure
- Commercial Insurance experience
Working hours are 9am to 5pm.
Client Manager in Suffolk employer: Employment Specialists Ltd
As an Insurance Manager at our company, you will thrive in a dynamic and supportive work environment that values innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional development, all while enjoying the flexibility of a hybrid working model. Join us to be part of a team that is committed to driving business growth and mentoring the next generation of leaders in the insurance industry.
Contact Details:
Employment Specialists Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for a Client Manager role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your commercial insurance knowledge. Be ready to discuss how you've handled client portfolios in the past and showcase your excellent customer service skills. We want to see that calmness under pressure!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and work style. Check out our website for openings that fit your vibe, especially those hybrid roles that allow for flexibility.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit as a Client Manager.
We think you need these skills to ace Client Manager in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Client Manager role. Highlight your commercial insurance experience and any relevant customer service achievements to grab our attention!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of how you've handled client accounts or negotiated renewals in the past.
Showcase Your Soft Skills:We love candidates who can keep their cool under pressure! Make sure to mention your strong work ethic and excellent customer service skills, as these are key to thriving in our busy environment.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Employment Specialists Ltd
✨Know Your Insurance Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the different types of policies and risks associated with small to medium businesses. This will help you answer questions confidently and show that you're ready to handle clients' needs.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you managed client relationships, resolved issues, or went the extra mile. This is crucial for a Client Manager role, so make it shine!
✨Practice Your Negotiation Techniques
Since renewal negotiations are a big part of the job, practice how you would approach these discussions. Be ready to talk about strategies you've used in the past to secure favourable terms for clients. This will demonstrate your ability to advocate for their interests.
✨Familiarise Yourself with the Tools
Get to know the specialist insurance broking software and electronic trading facilities mentioned in the job description. If you have experience with similar tools, be prepared to discuss that. Showing that you're tech-savvy can give you an edge in the interview.
