At a Glance
- Tasks: Manage a diverse portfolio of local business clients and support them throughout their insurance journey.
- Company: Join a growing East Anglian Insurance Broking firm with strong local ties.
- Benefits: Hybrid working, competitive salary, and opportunities for career development.
- Other info: Dynamic work environment with a supportive team and room for growth.
- Why this job: Be the go-to person for local businesses and make a real difference in their insurance needs.
- Qualifications: Experience in commercial insurance and excellent customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
Join our expanding East Anglian Insurance Broking Client who works with local businesses. Due to growth, they’re seeking an experienced Commercial Account Handler to manage their growing portfolio of Regional Clients.
This is a true 360-degree position where you’ll manage existing Commercial Insurance Clients whilst also handling new business enquiries. You’ll be the main point of contact for local businesses, supporting them throughout their entire Insurance lifecycle.
Working in a busy but supportive environment, you’ll manage a diverse portfolio of regional Clients including local Retailers, Property Owners, Tradespeople and small Fleet operators across East Anglia.
Key Responsibilities as Commercial Account Handler:
- Managing your own portfolio of local business customers
- Renewal negotiations with insurers
- Handling mid-term adjustments and changes in risk
- Claims notification and liaison (supported by dedicated claims team)
- Regular client contact and relationship building
- Occasional client visits across the local area
- Using specialist broking software and electronic trading platforms
Commercial Classes You’ll Handle:
- Small to medium commercial combined risks
- Local shops, offices and property owners
- Tradesman’s liability for regional contractors
- Small fleet and goods vehicles
- Local business risks across Suffolk, Norfolk and Essex
What You’ll Bring as Commercial Account Handler:
- Commercial insurance experience
- Excellent customer service skills and local market understanding
- Strong work ethic and ability to remain calm under pressure
- Relationship-building skills for face-to-face client interaction
Working Arrangements:
- Hybrid working available (office and home-based)
- Occasional client visits across the local area
- Monday to Friday, 9am-5pm
- Based in Ipswich with coverage across East Anglia
This is an excellent opportunity to join an established regional Broker with strong local client relationships and genuine career development prospects.
Client Facing Account Handler in Suffolk employer: Employment Specialists Ltd
As an Insurance Manager at our company, you will thrive in a dynamic and supportive work environment that values innovation and collaboration. We offer competitive salaries, comprehensive benefits, and ample opportunities for professional development, all while enjoying the flexibility of a hybrid working model. Join us to be part of a team that is committed to driving business growth and mentoring the next generation of leaders in the insurance industry.
Contact Details:
Employment Specialists Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Facing Account Handler in Suffolk
✨Tip Number 1
Get to know the company inside out! Research their values, recent news, and client base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to clearly articulate your experience in commercial insurance and how it relates to managing a diverse portfolio. Keep it concise but impactful – think of it as your personal brand statement.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local industry events. Building relationships can give you insider info and might even lead to a referral – which is always a bonus!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can set you apart from other candidates. Plus, it shows you’re proactive and keen on the opportunity.
We think you need these skills to ace Client Facing Account Handler in Suffolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance experience and customer service skills to show us you're the right fit for the role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about working with local businesses in East Anglia. Share specific examples of how you've built relationships and managed client portfolios in the past.
Showcase Your Soft Skills:Since this role involves a lot of client interaction, emphasise your relationship-building skills and ability to stay calm under pressure. We want to see how you handle challenges and maintain excellent customer service.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Employment Specialists Ltd
✨Know Your Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key products and services relevant to the role, especially those that pertain to local businesses in East Anglia. This will show your potential employer that you're not just interested in the job, but that you’re genuinely knowledgeable about the industry.
✨Showcase Your Relationship-Building Skills
Since this role involves a lot of client interaction, be prepared to discuss your experience in building and maintaining relationships. Think of specific examples where you've successfully managed client accounts or resolved issues. This will demonstrate your ability to connect with clients and provide excellent customer service.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to managing client portfolios or handling claims. Practice how you would approach these scenarios, focusing on your problem-solving skills and calmness under pressure. This will help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or specific challenges they face in the local market. This shows your interest in the role and helps you gauge if it’s the right fit for you.
