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- Tasks: Support Account Managers and maintain strong client relationships in a fast-paced environment.
- Company: Established Ipswich-based business working with global clients and investing in new technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Fast-paced role with opportunities to improve processes and work with innovative tech.
- Why this job: Join a dynamic team and make a real impact on client success and satisfaction.
- Qualifications: Experience in client relationship roles and strong organisational skills.
The predicted salary is between 28800 - 43200 £ per year.
We are supporting a well-established Ipswich-based business working with global clients. Their work sits across claims/recoveries, reporting and risk insight, and they are investing heavily in new technology and data-led solutions, so it is a great time to join.
This role supports the Senior Account Managers and acts as a key link between clients and internal operational/software teams. It is a fast-paced role with lots of moving parts, so strong organisation and attention to detail are essential.
What you will be doing:
- Supporting the Account Managers to look after a portfolio of clients and keep relationships running smoothly.
- Helping onboard new clients and making sure everything is set up properly from day one.
- Co-ordinating day-to-day client requests, queries and updates, and making sure actions are followed through.
- Producing regular client reports and supporting meetings (pulling together figures, updates and insights).
- Keeping client information, processes and systems up to date and accurate.
- Acting as the link between clients and internal teams to ensure work is delivered on time and to expectation.
- Supporting invoicing/admin tasks and helping keep things organised and compliant.
What we are looking for:
- Previous experience in a Client Relationship lead role.
- Naturally organised and able to manage a busy workload without missing the detail.
- Strong attention to detail and pride in getting things right.
- Confident building relationships with clients - friendly, professional and credible.
- Clear communicator (email, phone and video calls).
- Takes ownership and follows tasks through to completion.
- Happy working to processes, and improving them where needed.
- Comfortable with systems, reporting and Excel (an interest in dashboards/tech is a bonus).
- A team player who can also work well independently.
Hybrid (approx. 2-3 days office).
Account Manager in Suffolk employer: Employment Specialists Ltd
Contact Detail:
Employment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Account Manager role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their clients, their tech, and how they operate. This will help you show off your knowledge and make a great impression!
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being clear and confident is key. Remember, as an Account Manager, you'll need to build relationships, so show off your friendly side!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities that could be a perfect fit for you. Plus, it’s a great way to get noticed by the hiring team directly.
We think you need these skills to ace Account Manager in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client relationship management and any relevant tech skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this fast-paced role. Don’t forget to mention your organisational skills and attention to detail!
Showcase Your Communication Skills: As an Account Manager, clear communication is key. In your application, demonstrate your ability to communicate effectively, whether it's through your writing style or by providing examples of past interactions with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Employment Specialists Ltd
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understanding their needs and challenges will help you demonstrate how you can support the Senior Account Managers and maintain strong client relationships.
✨Showcase Your Organisation Skills
Prepare examples of how you've successfully managed multiple tasks or projects in the past. Highlight your attention to detail and organisational skills, as these are crucial for keeping client information accurate and ensuring smooth operations.
✨Communicate Clearly
Practice articulating your thoughts clearly and concisely. Whether it’s through email, phone, or video calls, being a clear communicator is essential. You might even want to prepare a few questions to ask during the interview to show your engagement.
✨Demonstrate Tech Savviness
Familiarise yourself with common reporting tools and Excel functionalities. If you have experience with dashboards or data-led solutions, be ready to discuss how you’ve used technology to improve processes or deliver insights in previous roles.