At a Glance
- Tasks: Lead the Claims operation, ensuring excellence and team performance.
- Company: Join a market-leading specialist Claims business within an established International Group.
- Benefits: Enjoy hybrid working, free parking, enhanced holidays, and a competitive pension scheme.
- Why this job: Shape the future of Motor Claims in a supportive, innovative environment while advancing your career.
- Qualifications: Experience in Motor Claims management and strong leadership skills are essential.
- Other info: This role offers a chance to drive change and develop training programmes.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen within a market-leading specialist Claims business, part of an established International Group. This growing organisation is seeking an experienced Claims professional to lead their Claims Operation. Their innovative approach to Motor Claims services has positioned them as Industry leaders in the UK market. This position would suit either a Claims Manager or an ambitious Senior Team Leader ready to step up into a Management role. The role combines technical expertise with leadership responsibilities and offers hybrid working between their modern office and home.
This is a fantastic opportunity to join a growing, innovative organisation at the forefront of the UK Motor Claims market. The successful candidate will play a crucial role in shaping the future of their Claims operation while developing their own career within a supportive and progressive environment.
Key Responsibilities of the Claims Manager role include:- Leadership of the Head Office Claims function, ensuring operational excellence and SLA adherence
- Full accountability for team performance, including financial metrics, quality standards, and service delivery
- Strategic partnership with the Senior Management Team to enhance claims processes and drive continuous improvement
- Development and implementation of innovative training programmes to enhance team capabilities
- Stakeholder management across all levels, building strong relationships with clients and third parties
- Change management leadership, driving process improvements and new initiatives
- People management, focusing on team development and performance optimization
- Proven Motor Claims technical and people management experience
- Strong leadership capabilities with a passion for developing others and achieving exceptional results
- Analytical mindset with excellent problem-solving abilities
- Outstanding communication and interpersonal skills
- Ability to thrive in a fast-paced environment while managing multiple priorities
- Free car parking
- Competitive pension scheme
- Enhanced holiday allowance (increasing with service)
- Comprehensive Employee Assistance Programme
- Wellbeing initiative covering mental, financial & physical health
- Modern office environment with hybrid working options
Claims Manager employer: Employment Specialists Ltd
Contact Detail:
Employment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Familiarise yourself with the latest trends and innovations in the Motor Claims sector. This will not only help you understand the company's position in the market but also allow you to discuss relevant topics during interviews, showcasing your industry knowledge.
✨Tip Number 2
Network with professionals in the claims management field, especially those who have experience in motor claims. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to demonstrate your leadership skills through specific examples from your past experiences. Think about times when you successfully managed a team or implemented process improvements, as these will be key points of interest for the hiring managers.
✨Tip Number 4
Research the company’s values and culture to align your approach during interviews. Understanding their commitment to innovation and employee development will help you articulate how you can contribute to their goals and fit into their team.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in motor claims and leadership roles. Use specific examples that demonstrate your technical expertise and people management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your background aligns with their innovative approach to claims services and your vision for enhancing their operations.
Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements that reflect your ability to drive performance and improve processes. This could be in terms of financial metrics, team development, or service delivery improvements.
Prepare for Potential Questions: Anticipate questions related to leadership, change management, and problem-solving during the interview process. Prepare examples from your past experiences that demonstrate your capabilities in these areas.
How to prepare for a job interview at Employment Specialists Ltd
✨Showcase Your Leadership Skills
As a Claims Manager, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams in the past, focusing on your ability to develop others and achieve exceptional results.
✨Highlight Your Technical Expertise
Make sure to discuss your experience with Motor Claims specifically. Be ready to explain complex claims processes and how you've improved them in previous roles, showcasing your analytical mindset and problem-solving abilities.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with clients and third parties. Think of specific instances where you've built strong partnerships and how those relationships have positively impacted service delivery.
✨Demonstrate Adaptability in Fast-Paced Environments
The role requires thriving in a fast-paced setting while managing multiple priorities. Share experiences that illustrate your ability to adapt quickly and effectively to changing circumstances, especially in claims management.