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For Companies At a Glance
- Tasks: Manage client relationships and deliver top-notch risk management services.
- Company: Join a leading name in Insurance Broking with exceptional growth.
- Benefits: Enjoy hybrid working options for a balanced lifestyle.
- Why this job: Be a trusted advisor, driving business growth and client satisfaction.
- Qualifications: Strong commercial insurance knowledge and excellent communication skills required.
- Other info: Opportunity to shape existing business and build lasting client relationships.
We\’re supporting a well-established Ipswich-based business working with global clients. Their work sits across claims/recoveries, reporting and risk insight, and they\’re investing heavily in new technology and data-led solutions, so it\’s a great time to join.
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
This Account Manager role supports the Senior Account Managers and acts as a key link between clients and internal operational/software teams. It\’s a fast-paced role with lots of moving parts, so strong organisation and attention to detail are essential.
What you\’ll be doing as Account Manager
Supporting the Account Managers to look after a portfolio of clients and keep relationships running smoothly
Helping onboard new clients and making sure everything is set up properly from day one
Co-ordinating day-to-day client requests, queries and updates, and making sure actions are followed through
Producing regular client reports and supporting meetings (pulling together figures, updates and insights)
Keeping client information, processes and systems up to date and accurate
Acting as the link between clients and internal teams to ensure work is delivered on time and to expectation
Supporting invoicing/admin tasks and helping keep things organised and compliantWhat we\’re looking for from the Account Manager:
Previous experience in a Client Relationship lead role
Naturally organised and able to manage a busy workload without missing the detail
Strong attention xiskglj to detail and pride in getting things right
Confident building relationships with clients – friendly, professional and credible
Clear communicator (email, phone and video calls)
Takes ownership and follows tasks through to completion
Happy working to processes, and improving them where needed
Comfortable with systems, reporting and Excel (an interest in dashboards/tech is a bonus)
A team player who can also work well independently
Hybrid (approx. 2-3 days office)
Account Manager employer: Employment Specialists Ltd
Contact Detail:
Employment Specialists Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network with professionals in the insurance industry, especially those who work in account management. Attend industry events or join relevant online forums to connect with potential colleagues and learn about the latest trends and challenges in the field.
✨Tip Number 2
Research the company thoroughly before your interview. Understand their client base, recent achievements, and any challenges they face. This knowledge will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your ability to manage client relationships effectively. Highlight instances where you've successfully identified client needs and delivered tailored solutions.
✨Tip Number 4
Practice your communication and negotiation skills. As an Account Manager, you'll need to convey complex information clearly and persuasively. Consider role-playing scenarios with a friend to build your confidence.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and commercial insurance. Use specific examples that demonstrate your ability to build client relationships and deliver excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention your knowledge of risk management and how you can contribute to client satisfaction and revenue performance.
Highlight Key Skills: Emphasise your communication, negotiation, and interpersonal skills in your application. Provide examples of how you've successfully managed client portfolios and driven business growth in previous roles.
Showcase Your Industry Knowledge: Demonstrate your understanding of the commercial insurance landscape. Mention any relevant certifications or training that enhance your credibility as a trusted advisor for clients.
How to prepare for a job interview at Employment Specialists Ltd
✨Showcase Your Insurance Knowledge
Make sure to brush up on your commercial insurance knowledge before the interview. Be prepared to discuss various classes of business and how they relate to risk management. This will demonstrate your expertise and understanding of the industry.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face in the role. Prepare examples of how you would approach understanding a client's needs and delivering tailored solutions. This will show your proactive mindset and problem-solving skills.
✨Highlight Your Communication Skills
Since the role requires excellent communication and interpersonal skills, be ready to provide examples of how you've successfully built relationships with clients in the past. This could include negotiation experiences or instances where you've resolved conflicts.
✨Demonstrate Your Customer Service Commitment
Express your genuine desire for excellent customer service during the interview. Share specific examples of how you've gone above and beyond for clients in previous roles, as this aligns with the company's values and expectations.
