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- Tasks: Manage client relationships and oversee the entire claims process from start to finish.
- Company: Join a leading Insurance Broker known for its exceptional service and strong team culture.
- Benefits: Enjoy hybrid working, generous holiday, life insurance, and health plans, plus more perks!
- Why this job: Leverage your claims expertise in a supportive environment that values your contributions and growth.
- Qualifications: Strong knowledge of Property or Commercial claims and confident negotiation skills required.
- Other info: Opportunity to work with major clients and engage in meaningful problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
As a Claims Handler, you will be responsible for delivering exceptional customer service and managing client relationships. With your £500k delegated authority, you will have significant interaction with your clients, including regular meetings.
Our client, a leading Insurance Broker, is expanding and seeking another Claims Handler to join their experienced and well-regarded team.
You will work across various classes and be involved in all stages of the claims process, from first notification to settlement, collaborating closely with a major client.
Your role will include working with your clients to establish the strategy and process for the notification, agreement, collection, and successful settlement of this claims portfolio.
This is an excellent opportunity to leverage your claims knowledge for the benefit of your clients, within an environment that values your contribution.
Our client supports hybrid working, allowing you to perform this role both from their Chelmsford office and your home on a weekly basis.
As a successful Claims Handler, you will:
- Carefully handle the claims negotiation process with your client, underwriters and or their appointed legal representatives and or loss adjusters
- Proactively anticipate and present to your client the best settlement solution
- Provide recommendations on coverage to facilitate the settlement of claims
- Co-ordinate discussions and meetings to ensure superior level of communication between the client, underwriter and their representatives concerning the proposed settlement
- Use your depth of product and market knowledge to help in resolving contentious claims
- Engage and oversee third party providers e.g. loss adjusters, lawyers, surveyors etc
- Technical support for pre-renewal meetings, placing and renewal
To be a successful Claims Handler you will demonstrate:
- Strong Property or Commercial claims knowledge and settlement experience
- Knowledge of FCA requirements and standards
- Confident negotiation skills
- Enthusiastic approach to client service with strong relationship building skills
- Good analytical mind set and excellent problem-solving skills
In addition to a good salary and working with a strong professional team, your Benefits will include:
- Minimum of 25 days holiday, plus bank holidays and the option to \’buy\’ extra days
- Defined contribution pension scheme, including Employer contributions
- Life insurance, 4x your basic annual salary, which you can top-up
- Income protection, for up to 50% of your annual income, with options to top up
- Health cash plan or Private Medical Insurance
- Three fully paid volunteering days per year
- Share incentive plan, stock purchase plan
- Critical illness cover
- Discounted gym membership
- Season ticket loan
- Discounted voucher portal
Senior Claims Handler in Chelmsford employer: Employment Specialist
Contact Detail:
Employment Specialist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Chelmsford
✨Tip Number 1
Familiarise yourself with the specific claims processes and regulations relevant to the insurance industry, particularly those related to property and commercial claims. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as Claims Handlers or in similar roles. Attend industry events or join online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare for potential interview scenarios by practising your negotiation skills. Role-play common claims negotiation situations with a friend or mentor to refine your approach and build your confidence in handling client interactions.
✨Tip Number 4
Research the company culture of the insurance broker you're applying to. Understanding their values and how they prioritise client relationships can help you tailor your responses in interviews, showing that you align with their mission and are a great fit for their team.
We think you need these skills to ace Senior Claims Handler in Chelmsford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in claims handling, particularly in property or commercial claims. Emphasise your negotiation skills and any previous roles where you managed client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully handled claims in the past and how your approach aligns with the company's values.
Showcase Your Knowledge: Demonstrate your understanding of FCA requirements and standards in your application. This will show that you are well-versed in the regulatory environment and can navigate it effectively.
Highlight Problem-Solving Skills: Provide examples in your application that showcase your analytical mindset and problem-solving abilities. Discuss situations where you've resolved contentious claims or provided innovative solutions to clients.
How to prepare for a job interview at Employment Specialist
✨Showcase Your Claims Knowledge
Make sure to highlight your experience with Property or Commercial claims during the interview. Be prepared to discuss specific cases where you successfully negotiated settlements, as this will demonstrate your expertise and confidence in handling claims.
✨Demonstrate Strong Communication Skills
Since the role involves significant interaction with clients and various stakeholders, practice articulating your thoughts clearly. Use examples from your past experiences to illustrate how you've effectively communicated with clients, underwriters, and legal representatives.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and negotiation skills. Prepare by thinking of scenarios where you had to resolve contentious claims or coordinate discussions among multiple parties, and be ready to explain your thought process and outcomes.
✨Research the Company and Its Values
Familiarise yourself with the insurance broker's values and recent developments in the industry. This knowledge will not only help you tailor your responses but also show your genuine interest in the company and its commitment to exceptional client service.
