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- Tasks: Lead the Recoveries team and manage daily operations for optimal performance.
- Company: Join a market-leading insurance organisation making waves in the industry.
- Benefits: Enjoy a competitive salary, hybrid work options, training programmes, and 31 days holiday.
- Why this job: Make a real impact by shaping recovery strategies and enhancing client relationships.
- Qualifications: Experience in managing claims teams and strong analytical skills are essential.
- Other info: Free on-site parking, weekly treats, and annual events to keep the team spirit high.
The predicted salary is between 36000 - 54000 £ per year.
This Market Leading Insurance organisation is recruiting a Credit Hire Recoveries Manager to be responsible for the day-to-day running of their Recoveries function. You will be the first point of contact for Insurers, Stakeholders and staff, overseeing the smooth running of the Recoveries function and its strategy. This is your chance to make an impact by helping to continuously improve and shape their Recoveries strategy where your contributions will be valued and recognised.
What's in it for you?
- Competitive salary of up to £45,000
- While you’ll want to spend time in the office with your team, this is a role that can also be performed on a hybrid basis
- Training Programs including CII
- Free on-site parking
- Perk Box
- Weekly treats
- Annual events
- 31 days holiday including bank holidays
- Company Pension
Main responsibilities of the Credit Hire Recoveries Manager role include:
- Full overall responsibility for the Recoveries team including all people management related activities; the financial performance of the team; cash recovery, service standards and processes across the team.
- Clearly communicate with stakeholders to engage, influence and drive results.
- Attend Management meetings to report on operational performance and status across the business.
- Ensure all monthly reports are completed accurately and within agreed timescales.
- Ensuring that all invoices move through the process in a timely manner and accurately worked.
- Communicate with Third Party Insurers, Clients, Third Parties and colleagues in the business to maximise opportunities whilst ensuring client relationships are maintained.
- Design and implementation of training and adoption programs to improve the overall effectiveness of the Claims function and embedding of change initiatives.
- Delivering excellence against the key measures for the cash recovery, claims handling time, cost control.
- Plan and develop effective strategies to improve conversions and service standards across the business.
To be a successful Credit Hire Recoveries Manager you will demonstrate:
- Successfully managing Claims teams
- Good track record of recovering credit hire invoices
- Strong analytical skills and excellent interpersonal skills
- Proven ability to work under pressure and manage multiple priorities in a fast-paced environment.
Credit Hire Recoveries Manager in Norwich employer: Employment Specialist
Contact Detail:
Employment Specialist Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Hire Recoveries Manager in Norwich
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the credit hire industry. This knowledge will not only help you understand the role better but also demonstrate your commitment to staying updated, which can impress potential employers.
✨Tip Number 2
Network with professionals in the insurance and recoveries sectors. Attend industry events or join relevant online forums to connect with others. Building relationships can lead to valuable insights and even job referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed claims teams and improved recovery processes in previous roles. Being able to articulate your achievements will set you apart during interviews.
✨Tip Number 4
Research StudySmarter and our values thoroughly. Understanding our company culture and how you can contribute to our goals will help you tailor your approach and show that you're genuinely interested in joining our team.
We think you need these skills to ace Credit Hire Recoveries Manager in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing claims teams and recovering credit hire invoices. Use specific examples that demonstrate your analytical skills and ability to work under pressure.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your previous experiences align with the responsibilities of the Credit Hire Recoveries Manager position and how you can contribute to improving their Recoveries strategy.
Highlight Key Skills: Emphasise your strong interpersonal skills and ability to communicate effectively with stakeholders. Mention any experience you have in designing training programs or implementing change initiatives, as these are crucial for this role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a managerial position.
How to prepare for a job interview at Employment Specialist
✨Showcase Your Leadership Skills
As a Credit Hire Recoveries Manager, you'll be responsible for managing a team. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any strategies you've implemented to improve performance.
✨Demonstrate Your Analytical Abilities
This role requires strong analytical skills. Prepare examples of how you've used data to drive decisions or improve processes in past roles. Highlight any specific metrics you've improved through your initiatives.
✨Communicate Effectively
Since you'll be the first point of contact for various stakeholders, practice clear and concise communication. Be ready to discuss how you've successfully engaged with clients and third parties in the past to drive results.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities under pressure. Think of scenarios where you've had to manage multiple priorities or resolve conflicts, and be ready to explain your thought process and outcomes.
