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- Tasks: Lead a multi-million-pound telecom transformation programme and ensure seamless execution.
- Company: Join a leading telecoms provider with a focus on innovation and excellence.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic environment.
- Why this job: Make a significant impact on customer experience and business success in the telecom industry.
- Qualifications: 10+ years in programme management, with deep telecoms knowledge and strong stakeholder engagement skills.
- Other info: Opportunity to work with top-tier telecom operators and enhance your career in a supportive culture.
The predicted salary is between 72000 - 108000 £ per year.
Our client is looking for an exceptional and experienced Senior Programme Manager to take the lead on a large-scale, multi-million-pound transformation programme within the telecoms domain. This high-profile role demands an individual with proven experience delivering complex, time-sensitive BSS (Business Support Systems) and OSS (Operations Support Systems) solutions for major telecoms providers. You will own the programme end-to-end from strategy to execution ensuring seamless coordination between internal teams, technology partners, system integrators and client stakeholders. Your work will directly influence the success of business-critical deployments, customer experience, and long-term value delivery.
Key Responsibilities
- Programme Leadership: Lead the initiation, planning, execution, and governance of a complex, multi-million-pound BSS/OSS transformation programme.
- Stakeholder Management: Serve as the primary interface for senior client stakeholders, executive sponsors, vendors, and cross-functional delivery teams.
- Solution Delivery: Drive delivery of high-performance, integrated BSS/OSS platforms covering product catalogue, CRM, revenue management, order management, service fulfilment, assurance, and network operations.
- Planning & Execution: Establish programme roadmaps, milestone planning, resource forecasting, and risk management strategies in alignment with business goals and technical dependencies.
- Governance & Reporting: Chair programme steering committees, provide executive-level reporting, and maintain rigorous control over scope, budget, and quality.
- Team Leadership: Build and inspire high-performing teams, fostering a delivery culture grounded in agility, accountability, and results in a supportive environment.
- Quality & Compliance: Uphold delivery excellence through effective controls, KPIs, and continuous improvement in line with telecoms and ITIL best practices.
Required Experience & Skills
- Proven Programme Management Expertise: 10+ years in programme management with at least 5 years in telecommunications, delivering high-value BSS/OSS transformation programmes.
- BSS/OSS Domain Knowledge: Deep understanding of telecoms architectures including product catalogue, CRM, billing, mediation, provisioning, inventory, and service assurance.
- Technical Acumen: Ability to liaise with solution architects, software developers, and system integrators to ensure robust and scalable system design.
- Time-Critical Project Leadership: Demonstrated success in managing time-sensitive rollouts with interdependencies across systems, regions, and vendors.
- Stakeholder Engagement: Adept at building trust and credibility, and influencing senior-level stakeholders (CxO level) and managing customer expectations in high-pressure environments.
- Delivery Methodologies: Strong knowledge of Agile, SAFe, and traditional Waterfall project delivery models. Certification in PMP, MSP, or Prince2 preferred.
- Commercial Awareness: Skilled in managing commercial contracts, vendor negotiations, and financial oversight of multi-million-pound budgets.
Qualifications
- Degree in Telecommunications, Computer Science, Engineering, or related discipline.
- Professional certifications: PMP, MSP, SAFe, ITIL.
- Experience working with Tier-1 telecom operators or major telecoms vendors.
Senior Programme Manager employer: Employment International
Contact Detail:
Employment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that Senior Programme Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to BSS/OSS transformation programmes. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your achievements! When you get the chance to chat with potential employers, highlight specific projects where you’ve led successful transformations. We want to hear about the impact you made and how you managed stakeholder expectations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals like you to join our team and lead exciting projects in the telecoms domain.
We think you need these skills to ace Senior Programme Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Programme Manager role. Highlight your experience in BSS/OSS transformation programmes and any relevant telecoms expertise. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your programme management successes and how you've led teams in high-pressure environments. Let us know why you’re excited about this opportunity!
Showcase Your Stakeholder Management Skills: In your application, be sure to highlight your experience in stakeholder engagement. We’re keen to see how you've built trust with senior-level stakeholders and managed expectations in complex projects. This is key for us at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Employment International
✨Know Your BSS/OSS Inside Out
Make sure you brush up on your knowledge of Business Support Systems and Operations Support Systems. Be ready to discuss specific examples of how you've successfully delivered these solutions in previous roles, especially in high-pressure environments.
✨Showcase Your Stakeholder Management Skills
Prepare to talk about your experience engaging with senior stakeholders. Think of instances where you built trust and credibility, and be ready to explain how you managed expectations during complex projects.
✨Demonstrate Your Leadership Style
As a Senior Programme Manager, your leadership style is crucial. Be prepared to share how you've inspired high-performing teams and fostered a culture of accountability and results. Use specific examples to illustrate your approach.
✨Be Ready for Technical Discussions
Since this role requires liaising with solution architects and developers, brush up on the technical aspects of telecoms architectures. Be ready to discuss how you ensure robust system design and delivery, especially in time-sensitive scenarios.
