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- Tasks: Lead a multi-million-pound telecom transformation programme from strategy to execution.
- Company: Join a leading telecom provider with a focus on innovation and excellence.
- Benefits: Competitive salary, travel opportunities, and professional development in a dynamic environment.
- Why this job: Make a significant impact on customer experience and business success in the telecom industry.
- Qualifications: 10+ years in programme management, especially in BSS/OSS for telecoms.
- Other info: Opportunity to work with top-tier telecom operators and enhance your leadership skills.
The predicted salary is between 72000 - 108000 £ per year.
Our client is looking for an exceptional and experienced Senior Programme Manager to take the lead on a large-scale, multi-million-pound transformation programme within the telecoms domain. This high-profile role demands an individual with proven experience delivering complex, time-sensitive BSS (Business Support Systems) and OSS (Operations Support Systems) solutions for major telecoms providers.
You will own the programme end-to-end from strategy to execution ensuring seamless coordination between internal teams, technology partners, system integrators and client stakeholders. Your work will directly influence the success of business-critical deployments, customer experience, and long-term value delivery.
Key Responsibilities- Programme Leadership: Lead the initiation, planning, execution, and governance of a complex, multi-million-pound BSS/OSS transformation programme.
- Stakeholder Management: Serve as the primary interface for senior client stakeholders, executive sponsors, vendors, and cross-functional delivery teams.
- Solution Delivery: Drive delivery of high-performance, integrated BSS/OSS platforms covering product catalogue, CRM, revenue management, order management, service fulfilment, assurance, and network operations.
- Planning & Execution: Establish programme roadmaps, milestone planning, resource forecasting, and risk management strategies in alignment with business goals and technical dependencies.
- Governance & Reporting: Chair programme steering committees, provide executive-level reporting, and maintain rigorous control over scope, budget, and quality.
- Team Leadership: Build and inspire high-performing teams, fostering a delivery culture grounded in agility, accountability, and results in a supportive environment.
- Quality & Compliance: Uphold delivery excellence through effective controls, KPIs, and continuous improvement in line with telecoms and ITIL best practices.
- Willingness to travel and spend time onsite internationally.
- Proven Programme Management Expertise: 10+ years in programme management with at least 5 years in telecommunications, delivering high-value BSS/OSS transformation programmes.
- BSS/OSS Domain Knowledge: Deep understanding of telecoms architectures including product catalogue, CRM, billing, mediation, provisioning, inventory, and service assurance.
- Technical Acumen: Ability to liaise with solution architects, software developers, and system integrators to ensure robust and scalable system design.
- Time-Critical Project Leadership: Demonstrated success in managing time-sensitive rollouts with interdependencies across systems, regions, and vendors.
- Stakeholder Engagement: Adept at building trust and credibility, and influencing senior-level stakeholders (CxO level) and managing customer expectations in high-pressure environments.
- Delivery Methodologies: Strong knowledge of Agile, SAFe, and traditional Waterfall project delivery models. Certification in PMP, MSP, or Prince2 preferred.
- Commercial Awareness: Skilled in managing commercial contracts, vendor negotiations, and financial oversight of multi-million-pound budgets.
- Degree in Telecommunications, Computer Science, Engineering, or related discipline.
- Professional certifications: PMP, MSP, SAFe, ITIL.
- Experience working with Tier-1 telecom operators or major telecoms vendors.
Senior Programme Manager in London employer: Employment International
Contact Detail:
Employment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Programme Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers, make sure to highlight your experience with BSS/OSS transformation programmes. Share specific examples of how you've led projects and delivered results. This will help you stand out as a candidate who knows their stuff.
✨Tip Number 3
Prepare for interviews by researching the company and its recent projects. Tailor your answers to show how your skills align with their needs, especially in managing complex, time-sensitive rollouts. This shows you're not just interested in any job, but specifically in making an impact at their organisation.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that might be perfect for you. Plus, applying directly can sometimes give you a better chance of getting noticed by hiring managers. So, what are you waiting for? Get your application in!
We think you need these skills to ace Senior Programme Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Programme Manager role. Highlight your experience in BSS/OSS transformation programmes and any relevant telecoms projects. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your programme management success and how you've led teams in high-pressure environments.
Showcase Your Stakeholder Management Skills: Since stakeholder engagement is key, make sure to highlight your experience in managing senior client stakeholders and cross-functional teams. We love seeing how you build trust and influence decisions!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Employment International
✨Know Your BSS/OSS Inside Out
Make sure you brush up on your knowledge of Business Support Systems and Operations Support Systems. Be ready to discuss specific examples of how you've successfully delivered these solutions in previous roles, as this will show your expertise and confidence in the telecoms domain.
✨Master Stakeholder Management
Prepare to talk about your experience with stakeholder engagement, especially at the CxO level. Think of instances where you've built trust and credibility with senior clients, and be ready to share how you managed expectations in high-pressure situations.
✨Demonstrate Your Leadership Style
As a Senior Programme Manager, your leadership style is crucial. Be prepared to discuss how you inspire and build high-performing teams. Share examples of how you've fostered a culture of agility and accountability, and how that has led to successful project outcomes.
✨Showcase Your Technical Acumen
You’ll need to liaise with various technical teams, so highlight your ability to communicate effectively with solution architects and developers. Prepare to discuss any technical challenges you've faced and how you ensured robust system design in your past projects.
