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- Tasks: Lead and deliver innovative telecom projects while inspiring your team.
- Company: Join Cerillion, a top provider in telecom solutions with a vibrant culture.
- Benefits: Enjoy 23 days annual leave, healthcare cover, and hybrid working options.
- Why this job: Make a real impact in the telecom industry and build strong client relationships.
- Qualifications: Experience in BSS projects and excellent communication skills are essential.
- Other info: Dynamic role with opportunities for international travel and career growth.
The predicted salary is between 48000 - 72000 £ per year.
Our client Cerillion is a leading provider of Billing, charging and CRM Solutions to the telecoms, finance and utilities sectors and BSS/OSS telecoms. They are looking for a dynamic Senior Programme Manager to join in the delivery of world-class mediation, provisioning, and interconnect solutions, to liaise and manage their customers, system implementers, business managers and project managers.
This role will include:
- Ensuring the successful delivery of fixed priced end to end projects/programmes and implementations to time, specification and budget whilst maintaining that they are of the highest quality.
- Inspire, coach, and motivate all members of the project team.
- Responsible for managing all aspects of delivery, including managing scope, budget, and plan strictly against contract.
- Ensure that programmes are managed in accordance with the Project & Programme Delivery Methodology.
- Hands-on role and requiring programme manager to manage projects and teams including project managers, business analysts, application configuration, product testing, software delivery, system installation and change management.
- Negotiate, manage and resolve technical scope items with customers.
- Identify and win potential incremental business with the client, by driving customer satisfaction quality levels and ensure best practice is achieved.
- Manage disputes with the client and internal teams/people and achieve win-win outcomes.
- Manage a successful transition from delivery into support and be responsible for system stability.
- Build senior level client relationships across the client organisation.
- Lead business improvements initiatives within the services division to ensure customer retention.
What we provide:
- 23 days annual leave (+ bank holiday), increasing to 28 days after 5 years service.
- Vitality healthcare cover.
- Cycle to work scheme.
- Hybrid working - As we return to the office, we will be 2 days from the office and 3 days at home (but negotiable).
- An office in the heart of Covent Garden, providing an excellent base for our team events and social functions.
What we are looking for in our next Programme Manager:
- Someone who has experience delivering BSS projects in the telecoms domain.
- Able to demonstrate experience delivering projects on time, budget, and quality.
- Have excellent communication skills so that you can manage disputes and achieve positive outcomes.
- Familiarity with project planning and tracking tools such as MS Project.
- Line Management experience and effectively manage a team.
- Ability to travel internationally when needed.
Programme Manager in London employer: Employment International
Contact Detail:
Employment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with BSS projects and your ability to deliver on time and within budget. Use specific examples to back up your claims – it’ll make you stand out!
✨Tip Number 3
Prepare for interviews by researching Cerillion and their projects. Understand their products and services so you can discuss how your background aligns with their needs. This shows you’re genuinely interested and ready to hit the ground running!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Programme Manager role!
We think you need these skills to ace Programme Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Programme Manager role. Highlight your experience in delivering BSS projects and managing teams, as this will show us you’re a great fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about this role and how your skills align with our needs. Don’t forget to mention your excellent communication skills and any relevant project management tools you’ve used!
Showcase Your Achievements: When detailing your past experiences, focus on specific achievements that demonstrate your ability to deliver projects on time and within budget. Numbers and outcomes speak volumes, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it, plus you’ll get all the latest updates from us!
How to prepare for a job interview at Employment International
✨Know Your Stuff
Make sure you understand the telecoms domain and BSS projects inside out. Familiarise yourself with Cerillion's solutions and how they fit into the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Programme Manager, you'll need to inspire and motivate your team. Prepare examples of how you've successfully led teams in the past, managed disputes, and achieved win-win outcomes. Highlight your ability to coach and develop others, as this is key for the role.
✨Be Ready to Discuss Project Management Tools
Cerillion is looking for someone familiar with project planning and tracking tools like MS Project. Brush up on your knowledge of these tools and be prepared to discuss how you've used them in previous roles to manage scope, budget, and timelines effectively.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle technical scope items with clients. Think of specific situations where you've navigated challenges successfully, and be ready to explain your thought process and the outcomes.
