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- Tasks: Analyse telecom business processes and bridge gaps between needs and tech solutions.
- Company: Dynamic telecom consultancy with international projects and a collaborative culture.
- Benefits: Competitive salary, travel opportunities, and professional development in a fast-paced environment.
- Why this job: Join a team transforming telecoms and make a real impact on innovative projects.
- Qualifications: Experience in telecom BSS, strong analytical skills, and excellent communication abilities.
- Other info: Opportunity for career growth and exposure to cutting-edge technologies.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Our client is looking for a highly skilled and motivated Business Analyst / Consultant with deep expertise in Telecoms Business Support Systems (BSS), ideally with handsâon experience in Cerillion or similar BSS platforms. The successful candidate will play a key role in delivering complex telecom transformation projects in a dynamic and international environment, bridging the gap between business needs and technical solutions.
Key Responsibilities:
- Conduct detailed analysis of client business processes, systems, and requirements within the telecoms domain.
- Lead workshops to gather and document functional and nonâfunctional requirements.
- Translate business needs into clear, actionable specifications for development and configuration teams.
- Work closely with Cerillion product modules such as CRM, Billing, Order Management, and Service Fulfilment.
- Support solution design, gap analysis, and configuration activities.
- Collaborate with crossâfunctional teams including developers, testers, architects, and client stakeholders.
- Assist in UAT planning, execution, and defect triage.
- Provide strategic insights and recommendations for process improvement and system optimisation.
- Ensure alignment between business goals and technology solutions throughout the delivery lifecycle.
Required Skills & Experience:
- Experience as a Business Analyst or Consultant in the telecoms industry.
- Strong understanding of BSS domains is mandatory: CRM, Billing, Product Catalogue, Order Management, Mediation, and Provisioning.
- Handsâon experience with Cerillion or similar BSS platforms.
- Proven ability to elicit, analyse, and document business requirements.
- Excellent stakeholder management and communication skills (verbal and written).
- Well organised and selfâmotivated.
- Familiarity with Agile and Waterfall delivery methodologies.
- Strong analytical and problemâsolving capabilities.
- Ability to work independently and manage multiple priorities in a fastâpaced environment.
- Willingness and flexibility to travel up to 50% of the time (depending on project allocation).
Advantageous additional experience:
- Knowledge of Oracle Database and SQL.
- Good knowledge of Linux command line.
- Development & execution of test specifications.
- System installation and end to end delivery.
- Experience with OSS domains (e.g., Service Assurance, Inventory).
- Knowledge of TM Forum frameworks (eTOM, SID, TAM).
- Exposure to system integration projects involving APIs, middleware, and thirdâparty platforms.
- Experience in international telecom environments or Tier 1/Tier 2 operators.
Education:
- Bachelors degree in Computer Science, Information Systems, Telecommunications, or related field.
- Certifications in Business Analysis (e.g., CBAP, BCS) or Agile (e.g., Scrum Master) are a plus.
Business Analyst in London employer: Employment International
Contact Detail:
Employment International Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Business Analyst in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and donât be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Show off your skills in interviews! Prepare to discuss your hands-on experience with BSS platforms like Cerillion. Bring examples of how you've tackled challenges in previous roles, and be ready to demonstrate your analytical prowess.
â¨Tip Number 3
Tailor your approach for each application. Research the company and its projects, and be ready to explain how your background in CRM, Billing, and Order Management aligns with their needs. This shows youâre genuinely interested and not just sending out generic applications.
â¨Tip Number 4
Donât forget to apply through our website! Weâve got loads of opportunities that might be perfect for you. Plus, itâs a great way to ensure your application gets seen by the right people. Letâs get you that Business Analyst role!
We think you need these skills to ace Business Analyst in London
Some tips for your application đŤĄ
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience with Telecoms BSS and any hands-on work with Cerillion or similar platforms. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Business Analyst role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Analytical Skills: As a Business Analyst, your analytical abilities are key. In your application, mention any relevant projects where you conducted detailed analysis or led workshops. We love seeing how you've bridged the gap between business needs and technical solutions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you donât miss out on any important updates. Plus, itâs super easy!
How to prepare for a job interview at Employment International
â¨Know Your BSS Inside Out
Make sure you brush up on your knowledge of Telecoms Business Support Systems, especially Cerillion. Be ready to discuss specific modules like CRM and Billing, and how they relate to business processes. This will show that youâre not just familiar with the terms but can actually apply them.
â¨Prepare for Scenario-Based Questions
Expect questions that ask you to solve real-world problems or analyse case studies related to telecom transformation projects. Practise articulating your thought process clearly, as this will demonstrate your analytical skills and ability to bridge business needs with technical solutions.
â¨Show Off Your Stakeholder Management Skills
Be prepared to share examples of how you've successfully managed stakeholders in previous roles. Highlight your communication strategies and how youâve navigated differing priorities. This is crucial for a role that involves collaboration with cross-functional teams.
â¨Demonstrate Your Flexibility and Travel Readiness
Since the role may require travel, express your willingness to adapt to different environments and project demands. Share any past experiences where you had to be flexible, whether it was working in international settings or managing multiple priorities in a fast-paced environment.
