Employment Hero in the United Kingdom seeks a Senior Manager, Customer Success & Account Management to lead the UK CS function under the Managing Director. You will guide the regional team to protect and grow the customer portfolio, shifting from reactive support to proactive, revenue‑driven care.
You’ll drive adoption to advocacy, manage a health score, and partner with Marketing and Product to surface opportunities from high‑value customers.
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UK CS & Account Growth Leader - Remote in Watford employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, empowering employees with autonomy and the latest AI tools to drive meaningful outcomes. With a strong focus on professional growth, competitive compensation, and a comprehensive benefits package, we foster an environment where high-performing teams thrive and contribute to our mission of making employment easier for everyone. Join us and be part of a dynamic team that values innovation, collaboration, and personal impact.
