Employment Hero in the United Kingdom is seeking a Senior Manager, Customer Success & Account Management to lead the UK CS function under the UK MD. You will protect and grow our customer portfolio, shifting from reactive support to proactive, revenue-driven success.
You’ll own the UK revenue trajectory with an NRR quota, drive product adoption, build scalable playbooks, and partner with Marketing, Product, and Sales to unlock regional growth across the Employment Hero Platform.
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Senior Director, Customer Success & Revenue Growth employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, empowering employees with autonomy and the latest AI tools to drive meaningful outcomes. With a strong focus on professional growth, competitive compensation, and a comprehensive benefits package, we foster an environment where high-performing teams thrive and contribute to our mission of making employment easier for everyone. Join us and be part of a dynamic team that values innovation, collaboration, and personal impact.
