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- Tasks: Lead and mentor a team while managing your own client projects.
- Company: Join Employment Hero, a $2 billion valued company transforming HR and payroll solutions globally.
- Benefits: Enjoy remote work flexibility, employee share options, and generous parental leave.
- Why this job: Be part of a high-velocity team that values innovation and personal impact.
- Qualifications: 5+ years in HR/payroll implementation with leadership experience; strong communication skills required.
- Other info: Diverse perspectives are welcomed; we celebrate inclusivity in our hiring process.
The predicted salary is between 48000 - 84000 £ per year.
Implementation Team Lead – HR & Payroll Software Implementation Team Lead – HR & Payroll Software Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we\’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. The EH Way At Employment Hero, we\’re proud of our unique DNA, which we call The EH Way. We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it\’s a fundamental part of how we operate, innovate, and scale We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission We Live by Our Values – we role model our values 100% of the time We Expect High Performance – we set a high standard and we\’re not satisfied with being average This role Employment Hero provides an HR, payroll and benefits software-as-a-service platform to small and medium-sized businesses. We\’re now looking for a Team Lead to support, mentor, and drive excellence across our HR & Payroll Implementations team. This is a player-coach role, combining delivery responsibilities with team leadership. You\’ll manage a small team of Implementation Consultants while also owning your own portfolio of clients. You\’ll be instrumental in optimising our implementation processes, supporting continuous improvement initiatives, and ensuring high-quality outcomes for customers across both Employment Hero and Employment Hero Payroll. You\’ll need to be adaptable, proactive, and confident in leading through change. This is a high-velocity environment – you\’ll lead by example, maintain oversight of multiple projects, and guide your team to deliver seamless implementations. Your key focus areas will be: Leading and mentoring a team of Implementation Consultants, providing coaching, guidance and development support Acting as a point of escalation for complex client scenarios Managing your own portfolio of implementation projects Designing, developing and delivering Payroll and HR implementation content to clients based on best practice Educating clients on how to use the Employment Hero platform effectively Troubleshooting issues and guiding clients through the setup process Partnering with other CX teams to ensure a seamless handover post-implementation Driving process improvements to streamline implementation delivery Monitoring team performance and contributing to reporting and resourcing conversations Supporting new starters and ensuring high onboarding standards across the team Who you are To thrive at Employment Hero, you\’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you\’ll also bring: 5+ years\’ experience in client-facing training, HR/payroll implementation, or onboarding, with at least 1-2 years in a mentoring or team leadership capacity A strong grasp of UK legislative payroll requirements Experience designing and delivering training content, including virtual workshops A collaborative and pragmatic approach to leadership – you enjoy helping others succeed Excellent organisational and communication skills Proven ability to manage multiple complex projects simultaneously Experience improving processes and delivering operational efficiencies Confidence using tools like project management systems, time tracking, and CRMs to ensure data integrity What we can offer At Employment Hero, we don\’t just talk about a better way to work – we live it. Joining Employment Hero means: Working remotely, with the flexibility to own your time and impact Access to cutting-edge tools to amplify your work, knowledge and outputs Surrounding yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life Ownership of ESOP (employee share options) in one of the world\’s fastest-growing tech companies A wide range of benefits including generous parental leave, subsidised egg freezing, a WFH office budget, and world-class learning and development At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy https://employmenthero.com/legals/applicant-policy/. Employment Hero celebrates diverse perspectives and experiences – we invite people of all backgrounds and identities to apply for this position. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Management Industries Software Development Referrals increase your chances of interviewing at Employment Hero by 2x Get notified about new Implementation Team Lead jobs in United Kingdom . 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Payroll & HR Implementation Team Lead employer: Employment Hero
Contact Detail:
Employment Hero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payroll & HR Implementation Team Lead
✨Tip Number 1
Familiarise yourself with Employment Hero's unique culture, known as The EH Way. Understanding their mission-driven approach and remote-first environment will help you align your values with theirs during any discussions or interviews.
✨Tip Number 2
Showcase your experience in leading teams and managing multiple projects by preparing specific examples of how you've successfully mentored others and improved processes in previous roles. This will demonstrate your capability to thrive in a high-velocity environment.
✨Tip Number 3
Brush up on UK payroll legislation and best practices, as this knowledge is crucial for the role. Being able to discuss recent changes or challenges in payroll implementation will set you apart as a knowledgeable candidate.
✨Tip Number 4
Network with current or former employees of Employment Hero on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations, which you can leverage in your application process.
We think you need these skills to ace Payroll & HR Implementation Team Lead
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Payroll & HR Implementation Team Lead position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in client-facing training, HR/payroll implementation, and any leadership roles you've held. Use specific examples to demonstrate how your background aligns with the requirements of the role.
Showcase Your Skills: Make sure to highlight your organisational and communication skills, as well as your ability to manage multiple projects. Mention any experience you have with project management systems or tools that ensure data integrity, as these are crucial for the role.
Tailor Your Application: Customise your cover letter to reflect 'The EH Way' values mentioned in the job description. Show how your approach to leadership and teamwork aligns with their mission and culture, which will make your application stand out.
How to prepare for a job interview at Employment Hero
✨Understand The EH Way
Familiarise yourself with Employment Hero's unique culture, known as The EH Way. Be prepared to discuss how your values align with their mission-driven, remote-first, and high-performance environment.
✨Showcase Your Leadership Skills
As a Team Lead, you'll need to demonstrate your ability to mentor and guide others. Prepare examples of how you've successfully led teams in the past, focusing on your collaborative approach and ability to drive excellence.
✨Highlight Your Implementation Experience
Make sure to emphasise your experience in HR and payroll implementation. Be ready to discuss specific projects you've managed, the challenges you faced, and how you optimised processes for better outcomes.
✨Prepare for Client Scenarios
Since the role involves acting as a point of escalation for complex client scenarios, think of examples where you've successfully resolved difficult situations. This will showcase your problem-solving skills and ability to maintain client satisfaction.
