At a Glance
- Tasks: Lead partner onboarding and certification, ensuring success with our HR & Payroll solutions.
- Company: Join a rapidly growing tech company valued at $2 billion, making employment easier for everyone.
- Benefits: Competitive salary, remote work flexibility, cutting-edge tools, and employee share options.
- Other info: Collaborative culture with a focus on high performance and diverse perspectives.
- Why this job: Be the 'Mini-CEO' of a new channel, driving real impact in the HR tech space.
- Qualifications: 3+ years in SaaS implementation, HR & Payroll expertise, and strong training skills.
The predicted salary is between 65000 - 78000 € per year.
Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally – Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.
The EH Way At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. We are Mission First, Remote First, AI First, Apolitical, Live by Our Values, and We Expect High Performance.
- Mission First – everything we do is driven by our Mission
- Remote First – remote environment with asynchronous communication and autonomy
- AI First – AI is a fundamental part of how we operate, innovate, and scale
- Apolitical – we do not take a position on political or social topics unless it relates to our Mission
- Live by Our Values – we role model our values 100% of the time
- Expect High Performance – we set a high standard and we’re not satisfied with being average
This role Employment Hero is evolving. We are pivoting from a referral-based model to a Certified Partner Motion, empowering our partners to become true resellers who own the billing, the relationship, and the value-add services for their end clients. As the Partner Success Manager, you are the "Mini-CEO" of this new channel. You will be the architect of our certification journey, the technical "knowledge bible" for our partners, and the commercial catalyst helping them displace legacy competitors. This is a high-impact, "hands-on" role requiring a blend of training skills, technical software fluency (HR & Payroll), and commercial grit.
Your key focus areas will be:
- Architect of Onboarding & Certification: Help to build and subsequently own the end-to-end onboarding and certification process for UK partners. Become the subject matter expert on Employment Hero’s HR, Payroll, and T&A suite for CPs, ensuring partners are equipped to handle complex client onboarding at scale. Work with Marketing and Product to ensure partners have the playbooks, technical documentation, and sales collateral needed to win.
- The Pivot in the Motion: Act as the primary point of contact for partners. When they hit a technical or operational snag, you unlock them by navigating internal Support and Product teams. Align with Sales for pipeline, Marketing for co-marketing, Product for local UK requirements, and RevOps for Salesforce/PRM efficiency.
- Partner Growth & Strategy: Guide partners on how to bundle their own value-added services with our software to maximize their business success. Lead the initial pilot of 5 key partners, ensuring they achieve their first end-client wins within the first 3 months. Track and drive the "speed to first sale" for every new certified partner.
Who you are:
- 3+ Years in SaaS Implementation & Training: The ideal candidate must have a proven track record of onboarding and training users on complex platforms.
- HR & Payroll Domain Expertise: Deep knowledge of UK payroll, compliance, and T&A workflows is essential.
- Commercially Savvy: You understand the unit economics of a reseller model and can help a partner see the ROI of switching from a competitor.
- The Educator: You have a natural talent for training and can simplify complex software features into "value-driven" benefits.
- Tool-Proficient: You are a power user of Salesforce and have experience or a strong interest in managing PRM (Partner Relationship Management) platforms.
What we can offer:
- £65k base plus 20% commission, £78k OTE.
- Work remotely with flexibility to own your time and impact.
- Access cutting-edge tools to amplify your work, knowledge and outputs.
- Collaborative, outcome-driven colleagues.
- Ownership of ESOP (employee share options).
- Benefits including a generous home office budget and recognition programs.
We’re AI-first, so you may meet some of our AI tools early in the process. They help us cut the noise, surface great talent fast and ensure a fair, consistent experience. We verify candidate identity and location as part of our hiring process. At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here employmenthero.com/legals/applicant-policy/.
Employment Hero celebrates diverse perspectives and experiences; we invite people of all backgrounds and identities to apply for this position.
Partner Solutions Architect (HR & Payroll) employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, empowering employees with flexibility and autonomy while driving innovation through AI. With a strong focus on professional growth, employees benefit from comprehensive training, collaborative colleagues, and the opportunity to own shares in the company. The supportive environment fosters high performance and values diverse perspectives, making it a rewarding place for those seeking meaningful employment in the HR and Payroll sector.
StudySmarter Expert Advice🤫
We think this is how you could land Partner Solutions Architect (HR & Payroll)
✨Tip Number 1
Get to know Employment Hero inside out! Familiarise yourself with their mission and values, especially The EH Way. This will help you align your answers during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or join relevant groups. This can give you insider info about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 3
Prepare for those tricky interview questions! Think about how your experience in SaaS implementation and HR & Payroll can benefit Employment Hero. Use specific examples to demonstrate your skills and how they relate to the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Employment Hero family.
We think you need these skills to ace Partner Solutions Architect (HR & Payroll)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about making employment easier and more valuable for everyone. Share why you’re drawn to Employment Hero and our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in SaaS implementation and training. We’re looking for someone who can simplify complex software features, so give us examples of how you've done this in the past!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Partner Solutions Architect role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Let’s get started!
How to prepare for a job interview at Employment Hero
✨Know Your Stuff
Make sure you have a solid understanding of HR and payroll systems, especially in the UK context. Brush up on Employment Hero’s offerings and be ready to discuss how they can benefit partners. This will show that you're not just familiar with the industry but also genuinely interested in their mission.
✨Showcase Your Training Skills
Since this role involves a lot of training and onboarding, prepare to demonstrate your ability to simplify complex concepts. Think of examples from your past experiences where you successfully trained others or made complicated topics easy to understand.
✨Be Commercially Savvy
Understand the reseller model and be prepared to discuss how you can help partners see the ROI of switching to Employment Hero. Bring examples of how you've previously helped partners or clients grow their business through strategic insights.
✨Embrace the Remote Culture
As Employment Hero is remote-first, be ready to discuss how you manage your time and work autonomously. Share your experiences of working in remote environments and how you maintain communication and collaboration with teams across different locations.
