At a Glance
- Tasks: Support clients with HR/Payroll queries and enhance platform adoption.
- Company: Employment Hero, a leading HR/Payroll solutions provider.
- Benefits: Flexible remote work, share options, and comprehensive employee benefits.
- Why this job: Join a dynamic team and make a real difference in client success.
- Qualifications: Experience in HR/Payroll and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Employment Hero in Leeds is seeking a Customer Care Consultant to support clients post-implementation of the HR/Payroll product. This role involves resolving HR/Payroll-related queries, enhancing platform adoption, and driving product improvements.
Ideal candidates have a background in HR/Payroll, SaaS experience, and strong communication skills. This is a fully remote position that offers flexibility, a share option plan, and comprehensive employee benefits.
Remote HR/Payroll Support Specialist - Adoption & Compliance in Leeds employer: Employment Hero
Employment Hero is an exceptional employer that prioritises employee well-being and professional growth, offering a fully remote position that provides flexibility and a supportive work culture. With comprehensive benefits, including a share option plan, employees are encouraged to thrive in their roles while contributing to meaningful product improvements in HR/Payroll solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Remote HR/Payroll Support Specialist - Adoption & Compliance in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR/Payroll space and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone at Employment Hero.
✨Tip Number 2
Prepare for virtual interviews by practising common HR/Payroll scenarios. Think about how you'd handle client queries or enhance platform adoption, and be ready to share your insights during the interview.
✨Tip Number 3
Showcase your SaaS experience! Be sure to highlight any relevant projects or roles where you've improved product usage or resolved client issues. This will make you stand out as a candidate who can drive product improvements.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Remote HR/Payroll Support Specialist - Adoption & Compliance in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your HR/Payroll experience and any SaaS knowledge you have. We want to see how your skills match the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about supporting clients in HR/Payroll and how you can enhance platform adoption. Let us know what makes you the perfect fit for our team.
Show Off Your Communication Skills:Since this role involves resolving queries, we need to see your communication prowess. Whether it’s in your CV or cover letter, make sure to demonstrate how you effectively convey information and support clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Employment Hero
✨Know Your HR/Payroll Stuff
Make sure you brush up on your HR and payroll knowledge before the interview. Familiarise yourself with common queries clients might have and be ready to discuss how you've resolved similar issues in the past.
✨Show Off Your SaaS Savvy
Since this role involves a SaaS product, it’s crucial to demonstrate your understanding of software as a service. Be prepared to talk about any previous experience you have with SaaS platforms and how you’ve helped clients adopt new technologies.
✨Communicate Clearly and Confidently
Strong communication skills are key for this position. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
✨Emphasise Flexibility and Adaptability
As this is a remote role, highlight your ability to work independently and manage your time effectively. Share examples of how you've adapted to changes in previous roles, especially in a remote setting, to show that you can thrive in this environment.
