Part Time HR Coordinator (Contract) in Leeds

Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy.

We Expect High Performance – we set a high standard and we’re not satisfied with being average. Reporting to the HR Manager, the HR Advisor plays a pivotal role in delivering exceptional HR guidance to our UK-based customers, helping them confidently navigate UK employment challenges. This is a brilliant opportunity to add significant value to hundreds of businesses while fast-tracking your own employment law and HR career.

Whether you're autonomously running a policy review, advising on a TUPE transfer, or calculating holiday leave, you handle it with ease. If you're used to switching gears between industries, love building strong client relationships, providing personalised HR support, and thrive in a remote work setting, you'll feel right at home.

• Deliver clear, accurate, and practical HR advice to customers through calls (9 AM–5 PM), Zendesk Support, and Gmail, identifying common queries to develop the HR Advisory guidance.
• Ensure timely, professional communication and escalate complex cases to the HR Manager when necessary, or to the legal team for disputes and claims.
• Being a confident and knowledgeable dedicated HR Advisor to your clients understanding their HR needs and ensuring they get the most value from our services.
• Schedule regular check-ins to strengthen relationships, address ongoing challenges, and provide proactive HR guidance.

HR Policy & Compliance Support:

• Draft, review, and maintain HR templates, letters, and policies suited for various industries, ensuring compliance with legal standards and best practices.
• Conduct detailed HR compliance reviews of customers’ HR policies and templates, ensuring they meet both legal requirements and business needs.
• Stay updated on UK employment law changes, incorporating updates into resources and advising customers accordingly.
• Assist in creating informative, engaging email content to share HR updates, insights, and resources with customers.

Promotion & Innovation:

• Support our Sales team with prospect calls to showcase our advisory services and help potential customers understand HR Advisory’s value.
• Assist the UK team with HR content that engages and educates customers, and sells to prospects.
• Design and update termination guides, FAQs, and other resources for our Help Centre, EH blogs and socials, ensuring customers have clear, accurate, and actionable HR guidance.
• Be used to working with micro businesses to SMEs, adapting HR support to a range of company sizes and needs, and influencing leadership and non-HR professionals on complex employment matters.
• Have a proven track record of interpreting and applying legislation to develop HR policies that are compliant, practical, and suitable for multiple industries.
• Worked in a variety of industries including not-for-profit sectors, with a deep understanding of their unique HR challenges.
• Time and project management skills.
• Available to start ASAP.

You will work remotely, with the flexibility to own your time and impact. You’ll also have access to a wide range of benefits that includes a very generous paternity leave policy, subsidised egg freezing, a WFH office expense budget, outstanding learning & development opportunities, reward and recognition programs, including Lightning Awards and Values Champion Awards, cashback offers and discounts on hundreds of your favourite brands via Swag, and an Annual Global Gathering.