Employment Hero is recruiting a Senior Manager, Customer Success & Account Management to lead the UK CS team under the UK Managing Director. You will drive revenue growth by expanding ARR, protecting existing customers, and converting adoption into advocacy across the Employment Hero Platform.
You will oversee health scores, intervention actions, and a data-driven approach to minimize churn while collaborating with Marketing, Product, and Sales to maximize opportunity across the UK portfolio.
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UK Customer Success & Revenue Growth Lead in Cardiff employer: Employment Hero
Employment Hero is an exceptional employer that champions a remote-first culture, empowering employees with autonomy and the latest AI tools to drive meaningful outcomes. With a strong focus on professional growth, competitive compensation, and a comprehensive benefits package, we foster an environment where high-performing teams thrive and contribute to our mission of making employment easier for everyone. Join us and be part of a dynamic team that values innovation, collaboration, and personal impact.