Service Delivery Administrators- Job Ref N057/09/2026 (Various Locations) x 6 NIFRS

Service Delivery Administrators- Job Ref N057/09/2026 (Various Locations) x 6 NIFRS

Full-Time 31537 - 33699 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide efficient, professional admin support to various teams and customers.
  • Company: Join the Northern Ireland Fire and Rescue Service (NIFRS) with a focus on community service.
  • Benefits: Enjoy flexible working, generous holidays, gym access, and on-site parking.
  • Other info: Six permanent positions available across multiple locations with future opportunities.
  • Why this job: Make a real difference in your community while developing your administrative skills.
  • Qualifications: Strong organisational skills and a customer-focused attitude are essential.

The predicted salary is between 31537 - 33699 £ per year.

NIFRS currently has a number of opportunities for Service Delivery Administrators across various locations. The successful candidates will provide a modern, efficient, professional, confidential and customer-focused administrative service to all functions within the relevant Area Command as well as to other internal and external customers, in accordance with the relevant NIFRS policies and procedures and relevant legislation.

This is an excellent opportunity for suitably qualified individuals, the role comes with an excellent benefits package including on-site parking, flexible working, generous holidays and gym facilities.

Hours of work: Currently 36¼ hours per week, Monday-Friday, 9.00am to 5.00pm. A Flexible Working Hours Scheme is in operation. In view of the level of this appointment, the postholder will be required to work in such a way as to fulfil the obligations of the post.

There are currently six full time, permanent positions based at various NIFRS locations as outlined below:

  • Eastern Area Headquarters, 6 Bankmore Street, Belfast, BT7 1AQ x 2 vacancies
  • Southern Area Headquarters, 103 Thomas Street, Portadown, BT62 3AH
  • Crescent Link Response Point, 10 Crescent Link, Derry / Londonderry, BT47 1FR
  • Coleraine Response Point, 123 Eglinton Street, Portrush, BT56 8DZ
  • Enniskillen Response Point, 214 Tempo Road, Enniskillen, BT74 6HR

This recruitment and selection process will also be used to fill future vacancies, a reserve list will be created for 12 months should any additional fixed term, permanent, full time or part-time vacancies arise (offers of posts will be made in merit order).

Salary: The salary scale is Scale 6. The salary range is currently £31,537 – £33,699 per annum (Under Review).

We are an equal opportunities employer and we welcome applications from all suitably qualified persons, irrespective of age, gender, race, sexual orientation, disability, marital status, dependants, religion or political opinion. NIFRS is currently under represented by women, applications from this group is particularly welcome. Appointment will be made solely on merit.

Service Delivery Administrators- Job Ref N057/09/2026 (Various Locations) x 6 NIFRS employer: Employers for Disability NI

NIFRS is an exceptional employer that prioritises employee well-being and professional growth, offering a comprehensive benefits package including flexible working hours, generous holidays, and on-site gym facilities. Located in Lisburn, the Finance team fosters a collaborative and modern work culture, ensuring that every Accounting Technician plays a vital role in delivering high-quality financial services while enjoying opportunities for hybrid working arrangements after the probationary period.

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Contact Details:

Employers for Disability NI Recruitment Team

We think you need these skills to ace Service Delivery Administrators- Job Ref N057/09/2026 (Various Locations) x 6 NIFRS

Customer Service
Administrative Skills
Confidentiality
Attention to Detail
Communication Skills
Time Management
Problem-Solving Skills