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For Companies At a Glance
- Tasks: Provide exceptional customer service and support to clients while learning and growing in your role.
- Company: Join the Aviva family, known for its award-winning customer service.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in customers' lives while building your career.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for a position where you can make a difference, constantly learn new things and be at the forefront of our award winning customer service, working as part of the Aviva family?
The Role Our Customer Consultants are the face of Solus, demonstrating our values and work principles, and those of Aviva. Working together to create a supportive and collaborative team.
Customer Service Advisor (12 months FTC) in Warrington employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor (12 months FTC) in Warrington
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Aviva or similar companies. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show how we handle tough situations with grace and professionalism, just like the Customer Consultants at Solus.
✨Tip Number 3
Show off your soft skills! In customer service, empathy and communication are key. We should be ready to share examples of how we've made a difference in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what Aviva is looking for.
We think you need these skills to ace Customer Service Advisor (12 months FTC) in Warrington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about helping others and making a difference in their day-to-day lives.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experience and skills that align with the role. We love seeing how your background fits with our values and the responsibilities of the Customer Service Advisor position.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what makes you a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Employer near you
✨Know the Company Inside Out
Before your interview, take some time to research Aviva and Solus. Understand their values, mission, and recent achievements. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've excelled in customer service. Think about times when you resolved a difficult situation or went above and beyond for a customer. This will demonstrate your ability to embody the award-winning customer service they’re looking for.
✨Emphasise Teamwork and Collaboration
Since the role involves working as part of a supportive team, be ready to discuss how you’ve successfully collaborated with others in previous roles. Share stories that highlight your ability to work well in a team environment and contribute positively to group dynamics.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. This shows your enthusiasm and helps you determine if it’s the right fit for you. Consider asking about training opportunities or how success is measured in the customer service team.