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- Tasks: Provide excellent customer service and support patients' dining needs in a hospital environment.
- Company: Join the Medirest Family, part of Compass Group UK&I, dedicated to healthcare services.
- Benefits: Gain valuable experience, flexible hours, and a chance to make a real difference.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Be a vital part of patient care and contribute to their well-being every day.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 22000 - 24000 £ per year.
If your skills, experience, and qualifications match those in this job overview, do not delay your application. Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Key responsibilities:- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
It doesn't matter if you've never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ward Hostess/Host
✨Tip Number 1
Get to know the company! Research Medirest and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a warm and welcoming environment, think of examples from your past experiences where you've gone the extra mile for someone. Be ready to share these stories!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Ward Hostess/Host at Medirest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Medirest family!
We think you need these skills to ace Ward Hostess/Host
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let your enthusiasm for customer service shine through! Share any experiences where you’ve gone the extra mile for someone, as this aligns perfectly with what we value at StudySmarter.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences match the job description. We love seeing candidates who take the time to connect their background with the role of Ward Hostess/Host.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for our Patient Dining team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Employer near you
✨Know Your Stuff
Before the interview, make sure you understand the role of a Ward Hostess/Host. Familiarise yourself with the key responsibilities like taking orders, preparing meals, and ensuring patient satisfaction. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Passion for Patient Care
During the interview, express your enthusiasm for customer service and patient care. Share any relevant experiences where you've gone the extra mile for someone, even if it's not in a healthcare setting. This will demonstrate your commitment to making a difference in patients' lives.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with an upset patient or managing dietary restrictions. Think of examples from your past experiences that showcase your problem-solving skills and ability to work under pressure. Practising these scenarios can really set you apart.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. Inquire about the team dynamics, training opportunities, or how they measure success in the role. This shows that you're engaged and serious about contributing to the Medirest Family.