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- Tasks: Deliver digital skills training to help people overcome tech barriers and boost their confidence.
- Company: Join a project funded by Capgemini, promoting digital inclusion with AbilityNet.
- Benefits: Enjoy a competitive salary, pension, health programme, and flexible work options.
- Other info: Part-time role with opportunities for personal growth and community engagement.
- Why this job: Make a real difference in your community by empowering others with essential digital skills.
- Qualifications: Experience in training or coaching, strong digital skills, and great communication abilities.
The predicted salary is between 24000 - 24000 £ per year.
The Digital Skills Trainer is responsible for delivering training across Telford and Shropshire to people over the age of 18 at risk of digital exclusion. This includes disabled, unemployed, and older people. Delivery will be a mix of in-person sessions and remote support (group and 1:1), working with local community partners to maximise reach and impact.
Principal Accountabilities of the Digital Skills Trainer role:
- Deliver essential digital skills support to local residents most at risk of digital exclusion, both remotely and face-to-face, in groups and on a 1:1 basis (daily travel required).
- Support learners to improve their digital literacy, including: introduction to devices and basic settings; using the internet; email; using apps on Apple, Android and Windows devices; and staying safer online.
- Motivate and reassure learners to overcome fears and barriers, building confidence with everyday technology such as smartphones, tablets, laptops and other digital devices.
- Organise and schedule training dates, times and locations with community partners, maximising participation at group sessions.
- Ensure registration forms and surveys are completed by attendees, so that session reach, success and impact can be tracked.
- Collate statistics and feedback before and after sessions, including surveying community partners and individual learners.
- Support the production of case studies to bring project stories and outcomes to life.
- Support the recruitment, onboarding and engagement of local volunteers.
- Undertake any other task consistent with the scope of the post, as requested by your manager.
Knowledge, Skills and Experience required:
- Experience delivering training, coaching or presentations.
- Strong digital literacy and IT knowledge.
- Excellent interpersonal and communication skills.
- Good organisation and administration skills.
- Confident user of Microsoft 365 (Office 365).
- Able and willing to travel daily to training locations within the region.
- Experience working with disadvantaged communities or vulnerable people.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Part-time hours: 28 per week
Pay: £24,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s): Are you located in the specified region with access to reliable transport
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Telford TF3
Trainer of Digital Skills - Telford and Shropshire employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer of Digital Skills - Telford and Shropshire
✨Tip Number 1
Network like a pro! Reach out to local community partners and organisations related to digital skills training. They might have leads on job openings or even recommend you directly. Plus, it shows your commitment to the community!
✨Tip Number 2
Get your online presence sorted! Update your LinkedIn profile and showcase your skills in digital literacy and training. Share relevant content and engage with others in the field to boost your visibility.
✨Tip Number 3
Practice makes perfect! Prepare for interviews by role-playing common questions related to training and digital skills. This will help you articulate your experience and passion for helping those at risk of digital exclusion.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities that match your skills. Plus, it’s a great way to show us you’re serious about joining the team and making a difference in Telford and Shropshire.
We think you need these skills to ace Trainer of Digital Skills - Telford and Shropshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in delivering training and working with disadvantaged communities. We want to see how your skills align with the role of Digital Skills Trainer!
Showcase Your Digital Skills: Since this role is all about digital literacy, don’t forget to mention your own digital skills! Whether it’s using Microsoft 365 or teaching others about online safety, let us know what you can bring to the table.
Be Personable: We’re looking for someone who can motivate and reassure learners. Use your application to demonstrate your excellent interpersonal skills and how you’ve successfully engaged with people in the past.
Apply Through Our Website: To make sure your application gets to us, head over to our website and apply directly. It’s the best way to ensure we see your amazing application for the Digital Skills Trainer position!
How to prepare for a job interview at Employer near you
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by those at risk of digital exclusion in Telford and Shropshire. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Showcase Your Training Experience
Be ready to discuss your previous experience in delivering training or coaching. Prepare specific examples of how you've motivated learners, especially those who may have been hesitant or fearful of technology. Highlight any successful outcomes or feedback you've received.
✨Demonstrate Digital Literacy
Since the role requires strong digital skills, be prepared to discuss your proficiency with various devices and software, particularly Microsoft 365. You might even want to bring along a device to demonstrate your skills if the opportunity arises.
✨Engage with Questions
Prepare thoughtful questions to ask the interviewers about their vision for the project and how they measure success. This shows your enthusiasm for the role and helps you gauge if the organisation aligns with your values and goals.