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- Tasks: Lead and support multiple services for individuals with complex needs.
- Company: CareTech, a leading provider of specialist social care services.
- Benefits: Competitive salary, bonuses, flexible working, and ongoing training opportunities.
- Other info: Join a friendly team committed to empowering individuals and creating extraordinary days.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Level 5 qualification in Health & Social Care and management experience required.
The predicted salary is between 45000 - 45000 £ per year.
Do not pass up this chance, apply quickly if your experience and skills match what is in the following description.
Department: Adults North
Location: Regional travel required across Greater Manchester, Yorkshire, North Wales
Salary: £45000.00 plus £3600.00 car allowance + bonuses
Extraordinary Days, Every Day
At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. We are seeking an experienced Senior Service Manager (Complex Needs) to provide operational and strategic leadership across our Adults North services. This senior role supports individuals with learning disabilities, autism, mental health conditions and other complex needs to live safe, fulfilling and person-centred lives.
Key Responsibilities
- Oversee and support multiple supported living services
- Lead service development, start-ups and transitions in partnership with Locality and New Business teams
- Ensure services meet or exceed CQC and regulatory standards
- Coach, mentor and develop Registered Managers, Service Managers and frontline teams
- Build strong relationships with commissioners, local authorities and professionals
- Manage budgets, risks, quality assurance and continuous service improvement
- Contribute to regional Senior Management Team discussions
- Lead or support complex HR investigations when required
Essential Requirements
- Level 5 qualification in Health & Social Care (or equivalent)
- Management/Leadership qualification (Level 3+)
- Experience as a CQC Registered Manager
- Multi-site management experience within complex needs services
- Strong knowledge of person-centred, trauma-informed practice
- Experience with safeguarding, inspections and statutory authorities
- Financial and people management experience
- Full UK driving licence and access to own vehicle
Skills & Attributes
- Strong leadership, communication and decision-making skills
- Calm, resilient and values-driven
- Passionate about empowering people with complex needs
- High standards of integrity, professionalism and accountability
Additional Information
- Flexible working required, including occasional evenings/weekends
- Enhanced DBS required
- Commitment to safeguarding, equality and ongoing professional development
What We Offer
- Recommend A Friend Bonus
- Free DBS Check
- Blue Light Card
- Stakeholder Pension
- Free Employee Assistance Programme
- Annual Employee Awards Evening
- Employee Recognition Schemes
- Ongoing training with clear career progression opportunities, including access to qualifications up to degree level
- CareTech Foundation - Opportunity to apply for family and friends grant
Apply today to join a friendly, empowering organisation committed to person-centred support and creating Extraordinary Days, Every Day.
About CareTech
CareTech Community Services Ltd, established in 1994, is one of the largest providers of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for vulnerable people to live in community settings. We support people to take control of their lives; this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a Disability Confident Leader.
Due to the high volume of applications, only shortlisted candidates will be contacted within 7-10 days. Some roles may require male or female employees only, where this is a genuine occupational requirement in accordance with the Equality Act 2010.
Senior Service Manager in Stalybridge employer: Employer near you
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Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Manager in Stalybridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector, especially those who might know about opportunities at CareTech. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching CareTech's values and services. Show us how your experience aligns with our mission of delivering extraordinary days through person-centred care.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences managing teams and driving service improvements. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at CareTech.
We think you need these skills to ace Senior Service Manager in Stalybridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience and skills that match the Senior Service Manager role. We want to see how your background aligns with our mission of delivering extraordinary care.
Showcase Your Leadership Skills: As a Senior Service Manager, strong leadership is key. Use your application to demonstrate your management experience and how you've successfully led teams in complex needs services. We love hearing about your coaching and mentoring successes!
Be Person-Centred: Remember, we’re all about person-centred care! In your application, share examples of how you’ve empowered individuals with complex needs. This will show us that you truly understand our values and approach.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Employer near you
✨Know Your Stuff
Make sure you’re well-versed in the key responsibilities of a Senior Service Manager, especially around person-centred care and CQC standards. Brush up on your knowledge of complex needs services and be ready to discuss how your experience aligns with CareTech's mission.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership and mentoring abilities. Think about times when you've coached teams or managed multiple sites, and be ready to share how you’ve driven service improvements and built strong relationships with stakeholders.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially in complex situations. Prepare to discuss how you would handle HR investigations or manage risks while ensuring high-quality care. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, ongoing training opportunities, or how CareTech measures success in their services. This shows your genuine interest in the role and the organisation.