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- Tasks: Assist customers via calls and emails, providing top-notch service and support.
- Company: Join a reputable company in St Helens with a focus on customer satisfaction.
- Benefits: Permanent position with full training and opportunities for career advancement.
- Other info: Friendly team environment with ongoing support and development.
- Why this job: Be the voice of the company and make a difference in customer experiences.
- Qualifications: Previous office experience in Administration or Customer Service is preferred.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Customer Service Advisor to work on a permanent basis in St Helens. Our client is looking for someone with previous experience of working in an office in either an Administration and/or Customer Service role.
You will be responsible for receiving and responding to customer calls and emails in a professional manner. Liaising with external suppliers. Full training will be provided on...
Customer Sales Advisor in St Helens employer: Employer near you
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Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Sales Advisor in St Helens
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and what they stand for can help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your previous experience in customer service or administration.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. It shows that you’re engaged and keen to learn more about the role and the company culture.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and keep track of your progress. Plus, we’re always here to support you on your job search journey.
We think you need these skills to ace Customer Sales Advisor in St Helens
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service or administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Sales Advisor role. We love seeing personality, so let us know what makes you tick and why you want to join our team.
Be Professional Yet Approachable: When writing your application, keep it professional but don’t forget to show your friendly side. We’re all about great customer service, so let that warmth come through in your words!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Employer near you
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Understand what makes great customer service and be ready to share examples from your past experiences that highlight your skills in handling customer queries and complaints.
✨Familiarise Yourself with the Company
Do a bit of research on the company you're interviewing for. Knowing their values, mission, and any recent news can help you tailor your answers and show that you're genuinely interested in the role and the company.
✨Prepare for Common Questions
Think about common interview questions for customer service roles, like how you handle difficult customers or how you prioritise tasks. Practising your responses will help you feel more confident and articulate during the interview.
✨Showcase Your Communication Skills
Since the role involves responding to calls and emails, demonstrate your communication skills during the interview. Speak clearly, listen actively, and don’t hesitate to ask for clarification if you need it. This will show that you’re ready for the demands of the job.