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- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant store environment.
- Company: Join Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Great people skills and a genuine care for customer needs.
The predicted salary is between 27000 - 28000 £ per year.
Customer Team Member Location: Scarinish, Isle of Tiree, Scotland, PA77 6UH
Pay: £13.04 per hour
Contract: 12-20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
We reserve the right to remove a vacancy before the scheduled closing date.
Retail Assistants - Weekends Only employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistants - Weekends Only
✨Tip Number 1
Get to know the Co-op values! When you walk into that interview, show us you understand what we stand for. Talk about how you can contribute to our community-focused approach and how you genuinely care for customers.
✨Tip Number 2
Practice your people skills! We want to see how you interact with others, so think of examples where you've provided great service or solved problems. Role-play with a friend if you need to!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability for those varied shifts. Show us you're up for the challenge and can adapt to different situations – it’s all part of being a Customer Team Member.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy, and you won’t need a CV. Just follow the prompts, and let us see your enthusiasm for joining the Co-op team!
We think you need these skills to ace Retail Assistants - Weekends Only
Some tips for your application 🫡
Keep it Simple: When applying, remember that you don’t need a CV! Just fill out the application on our website. Keep your answers clear and straightforward, showing us why you’d be a great fit for the Customer Team Member role.
Show Your Personality: We love friendly and approachable people! Use your application to let your personality shine through. Share any experiences that highlight your customer service skills and how you connect with others.
Be Flexible: Since this role involves varied shifts, mention your availability clearly. Let us know when you can work, especially weekends, as that’s what we’re looking for in our Retail Assistants!
Ask Questions: If you have any queries about the application process or the role itself, don’t hesitate to reach out! We’re here to help and want to make sure you feel confident in your application.
How to prepare for a job interview at Employer near you
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles during the conversation.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in the past. This will show that you have the great people skills they're looking for.
✨Be Ready for Shift Flexibility
Since the role involves varied shifts, be prepared to discuss your availability openly. Highlight your flexibility and willingness to adapt to different working hours, as this is crucial for the position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, community involvement, or training opportunities. This shows your genuine interest in the role and helps you understand if it's the right fit for you.