At a Glance
- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant store environment.
- Company: Join Co-op, a community-focused retailer with a commitment to fairness and inclusivity.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% employer contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Great people skills and a genuine care for customer needs.
The predicted salary is between 26000 - 27000 £ per year.
Customer Team Member Location: Scarinish, Isle of Tiree, Scotland, PA77 6UH
Pay: £13.04 per hour
Contract: 12-20 hours per week + regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
We reserve the right to remove a vacancy before the scheduled closing date.
Retail Assistant - Weekend employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Weekend
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. It’s all about community and fairness, so sprinkle in some examples of how you’ve contributed to your own community or helped others.
✨Tip Number 2
Practice your people skills! As a Retail Assistant, you’ll be interacting with customers all day. Try role-playing with a friend or family member to get comfortable with common customer scenarios. The more relaxed you are, the better you’ll connect with customers!
✨Tip Number 3
Flexibility is key! Be ready to discuss your availability during the interview. Co-op needs team members who can handle varied shifts, so let them know you’re up for the challenge and willing to adapt to different schedules.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to highlight your enthusiasm for the role. We want to see your personality shine through!
We think you need these skills to ace Retail Assistant - Weekend
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Your People Skills: Since this role is all about customer interaction, make sure to mention any experience you have in building relationships with customers or colleagues. We love a friendly face, so share those stories!
Flexibility is Key: We’re looking for someone who can adapt to different shifts and tasks. In your application, emphasise your flexibility and willingness to take on various responsibilities around the store.
Apply Through Our Website: Remember, applying is super easy! Just head over to our website and fill out the application on your mobile device. No CV needed, just a few details about you and why you’d be a great fit for our team!
How to prepare for a job interview at Employer near you
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles through your past experiences.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will show that you have the great people skills they're looking for.
✨Be Ready for Flexibility
The job requires flexibility with shifts, so be prepared to discuss your availability. Think about how you can adapt to different working hours and share any relevant experiences where you've successfully managed varied schedules.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, community involvement, or training opportunities. This shows your genuine interest in the role and helps you understand if it's the right fit for you.