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- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant retail environment.
- Company: Join Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% employer contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Great people skills and a genuine care for customer needs.
The predicted salary is between 13 - 13 £ per hour.
Customer Team Member Location: Bank Street, Portree, Isle of Skye, Scotland, IV51 9DA
Pay: £13.04 per hour
Contract: 16-35 hours per week + regular overtime, 6 month seasonal temporary contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
We reserve the right to remove a vacancy before the scheduled closing date.
Retail Assistant - Weekend employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Weekend
✨Tip Number 1
Get to know the Co-op values! When you walk into that interview, show us you understand what we stand for. Talk about how you can contribute to our community-focused approach and how you genuinely care for customers.
✨Tip Number 2
Practice your people skills! We want to see how you interact with others. Try role-playing common customer scenarios with a friend or family member to build your confidence and showcase your great people skills.
✨Tip Number 3
Be flexible and ready to adapt! Since the shifts can vary, let us know during the interview that you're open to working different hours. Share examples of how you've successfully handled changes in past jobs.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and make sure to highlight your enthusiasm for the role and how you can help make everyone's day better at Co-op.
We think you need these skills to ace Retail Assistant - Weekend
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Your Skills: Make sure to mention any relevant experience or skills that make you a great fit for the Customer Team Member position. Whether it’s your people skills or your ability to handle different tasks, we want to know what you bring to the table!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without sifting through too much fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts, and you’ll be one step closer to joining our fantastic team at Co-op.
How to prepare for a job interview at Employer near you
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service, as this will help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers regularly. Prepare examples of how you've successfully built relationships or resolved issues in previous roles. This will demonstrate your great people skills.
✨Be Ready for Flexibility
Since the role involves varied shifts, be prepared to discuss your availability. Highlight your flexibility and willingness to adapt to different working hours, which is crucial for this position.
✨Emphasise Teamwork
Co-op values collaboration, so think of instances where you've worked well in a team. Share stories that illustrate your ability to support colleagues and contribute to a positive work environment.