At a Glance
- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant store environment.
- Company: Join Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, full training provided, and opportunities for personal development.
- Why this job: Make a difference in your community while gaining valuable experience and skills.
- Qualifications: Great people skills and a positive attitude towards change and problem-solving.
The predicted salary is between 27000 - 28000 £ per year.
Customer Team Member Location: Bank Street, Portree, Isle of Skye, Scotland, IV51 9DA
Pay: £13.04 per hour
Contract: 16-35 hours per week + regular overtime, 6 month seasonal temporary contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)
We’re looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace
We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
Retail Assistant in Portree employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Portree
✨Tip Number 1
Get to know the Co-op values! When you walk into that interview, show us how your personal values align with ours. We love candidates who genuinely care about community and customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing common scenarios with friends or family. The more comfortable you are, the better you'll shine in the interview.
✨Tip Number 3
Be flexible and open-minded! We appreciate candidates who can adapt to different shifts and changes. Share examples of how you've handled change in the past to impress us.
✨Tip Number 4
Apply through our website! It’s super easy and you won’t need a CV. Just follow the prompts and let us see your personality shine through your application.
We think you need these skills to ace Retail Assistant in Portree
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Your Skills: Make sure to mention any relevant experience or skills that relate to being a Customer Team Member. Whether it’s great people skills or a knack for problem-solving, we want to know what makes you a perfect fit for our team!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point quickly. This helps us understand your qualifications without sifting through too much info.
Apply Through Our Website: Remember, applying is super easy through our website! No CV needed, just follow the prompts and submit your application. We can’t wait to hear from you!
How to prepare for a job interview at Employer near you
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on fairness and community, so think about how you can demonstrate your alignment with these principles through your past experiences.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers and colleagues regularly. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will show that you have the great people skills they're looking for.
✨Be Ready for Flexibility Questions
Since the role involves varied shifts, be prepared to discuss your availability and flexibility. Think about how you can adapt to different working hours and share any relevant experiences where you've successfully managed changing schedules.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, community involvement, or training opportunities. This shows your genuine interest in the role and helps you understand if it's the right fit for you.