At a Glance
- Tasks: Assist customers with IT support queries in Dutch and provide excellent service.
- Company: Dynamic IT company expanding its multi-lingual team in a modern office.
- Benefits: Flexible hours, ongoing training, and potential for permanent position.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a vibrant team and enhance your customer service skills while speaking Dutch.
- Qualifications: Fluency in Dutch and a passion for helping others.
The predicted salary is between 22000 - 28000 £ per year.
Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multi-lingual team within their modern service office in Peterborough. We are seeking Dutch-speaking Service Desk Advisers to handle inbound IT support enquiries. This is an ongoing temporary-to-permanent position.
Hours: 37.5 hours per week, between 7am and 7pm (must be flexible with shift rotation).
Dutch Speaking Customer Service Advisor in Peterborough employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dutch Speaking Customer Service Advisor in Peterborough
✨Tip Number 1
Make sure you brush up on your Dutch language skills! Being fluent is key for a Customer Service Advisor role, so practice speaking and listening to ensure you're ready to impress during the interview.
✨Tip Number 2
Research the company and its culture. Knowing what they value can help you tailor your responses in interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you'd handle various situations, as this will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that job.
We think you need these skills to ace Dutch Speaking Customer Service Advisor in Peterborough
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping Dutch-speaking customers, make sure to highlight your language skills in your application. We want to see how fluent you are and any relevant experience you have in customer service.
Tailor Your CV: Don’t just send out the same CV for every job. Take a moment to tweak it for this position. Focus on your IT support experience and any customer service roles you've had. We love seeing how you can fit into our team!
Be Clear and Concise: When writing your cover letter or application, keep it straightforward. We appreciate clarity, so get to the point and let us know why you’re the perfect fit for the role without waffling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Employer near you
✨Brush Up on Your Dutch
Since this role requires you to speak Dutch, make sure you're comfortable with the language. Practise common customer service phrases and IT terminology in Dutch to show your fluency during the interview.
✨Know the Company Inside Out
Research the specialist IT company you'll be interviewing with. Understand their services, values, and culture. This will help you tailor your answers and demonstrate your genuine interest in joining their team.
✨Prepare for Common Scenarios
Think about typical customer service scenarios you might face in this role. Prepare examples from your past experiences where you've successfully resolved issues or provided excellent support. This will showcase your problem-solving skills.
✨Show Flexibility and Team Spirit
Since the position involves shift rotations, emphasise your flexibility and willingness to adapt. Highlight any previous experience working in a team environment, as collaboration is key in a multi-lingual service desk setting.