Customer Service Advisor in Newmarket

Customer Service Advisor in Newmarket

Newmarket Temporary 20000 - 25000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Connect with customers and provide exceptional service in our branch network.
  • Company: Join a leading company known for its impactful customer service team.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Other info: Opportunity to work at multiple locations and develop your skills.
  • Why this job: Make a difference in people's lives while building your career.
  • Qualifications: Strong communication skills and a passion for helping others.

The predicted salary is between 20000 - 25000 £ per year.

12 Month Fixed Term Contract

Please Note: This role will require you to predominately work at Newmarket Branch with a requirement to cover at Bury St Edmunds Branch.

If you enjoy connecting with people and making a difference, a career in Customer Service within our Branch Network could be a fantastic opportunity for you.

Customer Service Advisor in Newmarket employer: Employer near you

At Y..., we pride ourselves on being an exceptional employer, offering a vibrant work culture that values connection and community. Our Customer Service Advisors enjoy comprehensive training, opportunities for personal growth, and the chance to make a meaningful impact in the lives of our customers at our Newmarket and Bury St Edmunds branches. With a focus on employee well-being and development, we provide a supportive environment where your contributions are recognised and rewarded.
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Contact Detail:

Employer near you Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Advisor in Newmarket

✨Tip Number 1

Get to know the company! Research their values and mission. When you understand what they stand for, you can tailor your conversations to show how you fit right in.

✨Tip Number 2

Practice your people skills! As a Customer Service Advisor, you'll be connecting with folks all day. Role-play common scenarios with friends or family to boost your confidence.

✨Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend local events. Building connections can give you insider info and might even lead to a referral.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at the Newmarket Branch.

We think you need these skills to ace Customer Service Advisor in Newmarket

Customer Service Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Adaptability
Teamwork
Time Management
Conflict Resolution

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can really make a difference in customer service roles.

Tailor Your Application: Make sure to customise your application for the Customer Service Advisor role. Highlight any relevant experience or skills that match what we're looking for. It shows us you’re genuinely interested and have done your homework!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff – we want to know why you’d be a great fit for our team!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Employer near you

✨Know the Company

Before your interview, take some time to research the company and its values. Understanding their mission and how they connect with customers will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Showcase Your People Skills

As a Customer Service Advisor, your ability to connect with people is key. Prepare examples from your past experiences where you've successfully resolved customer issues or built rapport. This will demonstrate your capability to make a difference in their branch network.

✨Prepare for Common Questions

Think about common customer service scenarios and how you would handle them. Questions like 'How would you deal with an unhappy customer?' are likely to come up. Practising your responses will help you feel more confident during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.

Customer Service Advisor in Newmarket
Employer near you
Location: Newmarket

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