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- Tasks: Provide friendly customer service, restock shelves, and support your team in-store.
- Company: Join the Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 31 days holiday, 30% discount, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, virtual healthcare, and a supportive work environment await you!
- Why this job: Make a difference in your community while gaining valuable retail experience.
- Qualifications: Must be 18 or over; no prior experience needed as full training is provided.
The predicted salary is between 27000 - 28000 £ per year.
Customer Team Member Pay: £13.04 per hour Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time.
Role will also include working in our in-store bakery. Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
Key Responsibilities:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - get involved in all kinds of activities and events!
The flexibility to work a range of different shifts.
Additional Benefits:
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands.
- A pension scheme with up to 10% employer contributions.
- Stream a money management app giving you access to a percentage of your pay as you earn it.
- 31 days of holiday (including bank holidays, pro rata for part time colleagues).
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations.
- 24/7 employee assistance service.
- Full, paid training and dedicated support for your personal development and career progression.
- Rotas shared three weeks in advance and accessible on your phone.
- Cycle-to-work scheme.
Building an inclusive workplace: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.
We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments.
Weekend Retail Assistants in London employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Weekend Retail Assistants in London
✨Tip Number 1
Get to know the Co-op values and culture before your interview. We want to see how you fit into our friendly team, so think about how you can demonstrate your commitment to customer service and community support.
✨Tip Number 2
Practice common interview questions related to retail and customer service. We recommend preparing examples from your past experiences that showcase your problem-solving skills and ability to work in a team.
✨Tip Number 3
Dress smartly and arrive on time for your interview. First impressions matter, and we appreciate candidates who show professionalism and respect for our time.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you fresh in our minds.
We think you need these skills to ace Weekend Retail Assistants in London
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see who you are beyond just your qualifications. Share a bit about your interests and what makes you tick – it helps us get to know you better.
Tailor Your Application: Make sure to tailor your application to the role of Weekend Retail Assistant. Highlight any relevant experience you have, especially in customer service or retail. We love seeing how your skills match what we're looking for!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforwardness, so make it easy for us to understand your experiences and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits right there.
How to prepare for a job interview at Employer near you
✨Know the Co-op Values
Before your interview, take some time to familiarise yourself with Co-op's values and mission. They focus on community, fairness, and customer service, so think about how your own experiences align with these principles. This will help you demonstrate that you're a great fit for their team.
✨Showcase Your Customer Service Skills
As a Customer Team Member, you'll be interacting with customers regularly. Prepare examples from your past experiences where you've provided excellent customer service or resolved issues effectively. This will show that you understand the importance of putting customers first.
✨Be Ready for Shift Flexibility Questions
Since the role involves working various shifts, be prepared to discuss your availability. Think about how you can accommodate early mornings or late evenings, and express your willingness to be flexible. This shows that you're committed to meeting the needs of the store.
✨Prepare for the Online Assessments
Don't forget about the two online assessments you'll need to complete as part of the application process. Make sure to set aside time to focus on these, as they are an important part of your application. Practising similar assessment questions can help you feel more confident.