At a Glance
- Tasks: Lead a team to provide outstanding mental health support and drive service improvements.
- Company: Lifeways, a leading provider of specialist support for mental health and disabilities.
- Benefits: Leadership development, wellbeing resources, pension scheme, and discounts on shopping and travel.
- Other info: Join us on our journey to become the Care Provider of Choice.
- Why this job: Make a real difference in people's lives while shaping a supportive community.
- Qualifications: Level 3 qualification in Health & Social Care; Level 5 preferred.
The predicted salary is between 30000 - 40000 € per year.
Have you got what it takes to succeed? The following information should be read carefully by all candidates.
Service Manager - Cliff Gardens - Scunthorpe
Full time - Permanent
Who We Are
Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs. We’ve recently completed one of the biggest digital transformations in our sector and we’re just getting started. From Property to PBS, our ambition is bold: to become the Care Provider of Choice, powered by innovation, stability and the belief that great care starts with great people.
The Opportunity
We are seeking a passionate and self-motivated Service Manager to lead a range of specialist mental health care packages, supporting a diverse group of individuals with mental health needs. Cliff Gardens is a development of 16 high quality, self-contained apartments in Scunthorpe that provides accommodation and 24 hour support for people with complex mental health needs. Person-centred recovery support is provided by our core on-site team of Recovery Workers, with additional support from our peripatetic Quality and Practice Team.
The main aim of our Service Manager role is to provide effective, outcome based, community recovery for people with complex mental health needs. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated. This is an exciting opportunity to make a real difference, ensuring high-quality, person-centred care that promotes independence, dignity, and choice for the people we support.
In this role, you will:
- Support, inspire, and develop your team of recovery workers and team leaders to deliver outstanding care.
- Oversee the delivery of high-quality care and support for individuals.
- Drive service improvements and quality standards.
- Build strong relationships with your team, families, and communities.
What You’ll Bring:
- A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it).
- Strong experience in operational and people management.
- A genuine passion for quality care and the ability to lead by example.
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do: Caring, Honest, One Team, Innovative, Courageous, Equal.
You’ll get:
- Leadership development programmes & progression pathways.
- A supportive, inclusive workplace culture.
- Matched contribution company pension scheme.
- Wellbeing resources and mental health support.
- Reward and Recognition Schemes.
- Discounts on shopping, tech, travel, and more through CHOICE Rewards.
Why Now?
We are on a bold journey to become the Care Provider of Choice and this is an exciting time to join us. We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care. As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words – they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
Service Manager - Mental Health - Scunthorpe in London employer: Employer near you
At Lifeways, we pride ourselves on being a leading employer in the mental health sector, offering a supportive and inclusive workplace culture that prioritises employee wellbeing and development. As a Service Manager in Scunthorpe, you will have access to leadership development programmes, a matched contribution pension scheme, and a range of rewards that recognise your contributions. Join us in making a meaningful impact on the lives of individuals with complex mental health needs while enjoying a fulfilling career where your values are truly valued.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Mental Health - Scunthorpe in London
✨Tip Number 1
Network like a pro! Reach out to people in the mental health sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Lifeways and understanding their values. Think about how your experience aligns with their mission of providing quality care. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your passion for mental health care during interviews. Share personal stories or experiences that highlight your commitment to supporting individuals with complex needs. Authenticity goes a long way in making a connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Lifeways team.
We think you need these skills to ace Service Manager - Mental Health - Scunthorpe in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for mental health care shine through. We want to see how much you care about making a difference in people's lives, so share your experiences and motivations that drive you to apply for this role.
Tailor Your CV:Make sure your CV is tailored specifically for the Service Manager position. Highlight relevant experience in operational and people management, and don’t forget to mention any qualifications that align with our requirements. We love seeing how your background fits with what we do!
Be Person-Centred:In your written application, emphasise your commitment to person-centred care. Share examples of how you've supported individuals in the past, and how you plan to continue doing so in this role. We’re all about promoting independence and dignity for those we support!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Employer near you
✨Know the Company Inside Out
Before your interview, take some time to research Lifeways thoroughly. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a Service Manager, you'll need to inspire and develop your team. Prepare examples from your past experiences where you've successfully led a team or improved service delivery. Highlight your ability to motivate others and drive quality care.
✨Emphasise Person-Centred Care
Since the role focuses on supporting individuals with complex mental health needs, be ready to discuss your approach to person-centred care. Share specific strategies you've used to ensure that care is tailored to individual needs and promotes independence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, support systems, and opportunities for professional development at Lifeways. This shows you're not just interested in the job, but also in how you can grow within the company.
