Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide friendly service, restock shelves, and support your team in a vibrant store environment.
- Company: Join Co-op, a community-focused retailer with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% employer contributions.
- Other info: Full training provided, with flexible shifts and opportunities for personal development.
- Why this job: Be part of a supportive team making a real difference in your community.
- Qualifications: Great people skills and a genuine care for customers are essential.
The predicted salary is between 27100 - 27100 £ per year.
Customer Team Member
Location: Main Street, Broadford, Isle of Skye, Scotland, IV49 9AE
Pay: £13.04 per hour
Contract: 39 hours per week + regular overtime, 6 month seasonal temporary contract, full time
Working pattern: 6am to 2pm or 10am to 6pm, including weekends. Role will also include working in our in-store bakery.
Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you’ll get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we’ve focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You’ll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do:
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience.
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members.
- Make sure the store is safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be.
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together.
- Support your local community - get involved in all kinds of activities and events!
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace: We’re building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
As part of the application process for this job, you’ll need to complete two online assessments. It will take around 20 minutes to complete these tests.
We reserve the right to remove a vacancy before the scheduled closing date.
Retail Assistant in London employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in London
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. We want to see your passion for customer service and community spirit!
✨Tip Number 2
Practice your people skills! Since this role is all about connecting with customers, try role-playing common scenarios with a friend. This will help you feel more confident when it comes to showcasing your friendly approach.
✨Tip Number 3
Be flexible and open-minded! The job involves various tasks, from working on the tills to helping in the bakery. Show us that you’re ready to jump in wherever needed and adapt to changes with a positive attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just follow the steps, complete the online assessments, and let us see your enthusiasm for joining the Co-op family!
We think you need these skills to ace Retail Assistant in London
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and your passion for helping customers.
Highlight Relevant Experience: Even if you don’t have direct retail experience, think about any customer service roles or teamwork experiences you've had. We love seeing how your skills can translate into making our customers' days better!
Keep It Clear and Concise: Make sure your application is easy to read. Use clear language and avoid jargon. We appreciate straightforwardness, so get to the point while still showcasing your strengths!
Apply Through Our Website: Remember, applying through our website is super easy and doesn’t require a CV! Just follow the prompts, and you’ll be on your way to joining our friendly team in no time.
How to prepare for a job interview at Employer near you
✨Know the Company
Before your interview, take some time to research Co-op and its values. Understand their commitment to community and customer service, as this will help you align your answers with what they stand for.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers daily. Prepare examples of how you've successfully built relationships or resolved conflicts in previous roles. This will demonstrate your ability to provide friendly and thoughtful service.
✨Be Ready for Flexibility
The role requires flexibility in working hours. Be prepared to discuss your availability and willingness to adapt to different shifts. Highlight any past experiences where you've successfully managed changing schedules.
✨Engage with the Community
Co-op values community involvement. Think of ways you've contributed to your local community or how you would support community activities in this role. Sharing these experiences can show your genuine care for customers and members.