Maintenance Helpdesk Coordinator in London
Maintenance Helpdesk Coordinator

Maintenance Helpdesk Coordinator in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance jobs and schedules in a fast-paced environment.
  • Company: Join a dynamic team focused on efficient maintenance solutions.
  • Benefits: Competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced role with a chance to make a real difference.
  • Why this job: Be the backbone of operations and ensure smooth service delivery.
  • Qualifications: Strong organisational skills and excellent communication abilities.

The predicted salary is between 30000 - 40000 £ per year.

Responsible for scheduling jobs, engineers and clients running smoothly in a fast paced maintenance environment.

  • Answer inbound office calls and manage the main info inbox.
  • Log all new jobs onto Big Change and book engineers accordingly.
  • Book and confirm appointments with clients and tenants.
  • Keep job notes, client portals and systems fully up to date.
  • Plan and manage engineers daily schedules.

Maintenance Helpdesk Coordinator in London employer: Employer near you

As a Maintenance Helpdesk Coordinator, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. Our company offers competitive benefits, a collaborative culture, and opportunities for advancement, all while being located in a vibrant area that fosters both professional and personal fulfilment.
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Contact Detail:

Employer near you Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Maintenance Helpdesk Coordinator in London

✨Tip Number 1

Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! As a Maintenance Helpdesk Coordinator, you'll be juggling calls and emails. Role-play with a friend or use our resources to get comfortable with handling different scenarios.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.

We think you need these skills to ace Maintenance Helpdesk Coordinator in London

Scheduling
Coordination
Communication Skills
Customer Service
Time Management
Attention to Detail
Problem-Solving Skills
Data Entry
Multitasking
Familiarity with Big Change
Office Administration
Adaptability

Some tips for your application 🫡

Show Off Your Organisational Skills: As a Maintenance Helpdesk Coordinator, you'll need to juggle multiple tasks. Make sure your application highlights your organisational skills and experience in scheduling jobs or managing appointments. We want to see how you keep everything running smoothly!

Be Clear and Concise: When writing your application, clarity is key! Use straightforward language and get straight to the point. We appreciate applications that are easy to read and understand, just like we want our communication with clients to be.

Highlight Your Communication Skills: Since you'll be answering calls and managing inboxes, it's important to showcase your communication skills. Share examples of how you've effectively communicated with clients or team members in previous roles. We love a good communicator!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!

How to prepare for a job interview at Employer near you

✨Know Your Stuff

Familiarise yourself with the tools and systems mentioned in the job description, like Big Change. Being able to discuss how you’ve used similar software or managed scheduling in past roles will show you’re ready to hit the ground running.

✨Show Your Organisational Skills

Prepare examples of how you've successfully managed multiple tasks or schedules in a fast-paced environment. Highlighting your ability to keep everything organised will resonate well with the interviewers.

✨Practice Your Communication

Since you'll be answering calls and managing client communications, practice clear and concise responses. Role-play common scenarios you might encounter on the job to demonstrate your customer service skills.

✨Ask Insightful Questions

Prepare questions that show your interest in the role and the company. Inquire about their current challenges in scheduling or how they measure success in the maintenance department. This shows you’re proactive and genuinely interested in contributing.

Maintenance Helpdesk Coordinator in London
Employer near you
Location: London

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