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- Tasks: Assist customers with their estate planning needs and provide exceptional service.
- Company: Award-winning estate planning specialists dedicated to making Wills accessible for everyone.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Join a supportive team with a mission to educate and empower clients.
- Why this job: Make a real difference in people's lives by helping them secure their legacies.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
The Company Simpler Law is one of the country's award-winning leading estate planning specialists, with the aim of ensuring that everyone has affordable end of life planning in place. Currently over 60% of the UK population does not have a Will and of those that do, a number of them are invalid or out of date. With over 30 years experience working in the Customer Services sector and over 220,000 satisfied customers, we are dedicated to providing exceptional service.
Customer Service Advisor in Lincoln employer: Employer near you
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Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Lincoln
✨Tip Number 1
Get to know Simpler Law inside out! Research their services and values so you can show off your knowledge during the interview. This will help us see that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. We want to hear those stories, so be ready to share how you can make a difference at Simpler Law.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Simpler Law family.
We think you need these skills to ace Customer Service Advisor in Lincoln
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match what we're looking for at Simpler Law. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer service and how you can contribute to our mission of making end-of-life planning accessible for everyone.
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively. We want to see how you can connect with customers and provide them with the best support.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us at Simpler Law!
How to prepare for a job interview at Employer near you
✨Know Your Stuff
Before the interview, make sure you understand what Simpler Law does and their mission in estate planning. Familiarise yourself with common terms related to wills and estate planning so you can speak confidently about the industry.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think of situations where you resolved conflicts or went above and beyond for a customer, as this will demonstrate your ability to handle similar scenarios at Simpler Law.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the company culture, team dynamics, or how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Practice Active Listening
During the interview, make sure to listen carefully to the interviewer’s questions and comments. Responding thoughtfully not only shows your engagement but also allows you to tailor your answers to what they’re really looking for in a candidate.