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- Tasks: Assist customers with fraud-related inquiries and provide top-notch support.
- Company: Join a leading contact centre known for its dynamic work environment.
- Benefits: Competitive salary, flexible hours, and opportunities for career advancement.
- Other info: Exciting office culture with various start dates available.
- Why this job: Be part of a team that protects customers and makes a real difference.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
OFFICE BASED IN GLASGOW
Teleperformance is a fast-paced contact centre employer who works alongside a number of household known clients to deliver world class customer service. We have a fantastic opportunity for inbound customer service specialists for our Fraud Team on the Lloyds Banking Division campaign.
Here is all you need to know:
- Start Date: Various 2026
- Salary: Salary dependent on experience
Fraud Specialist in Glasgow employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fraud Specialist in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Teleperformance on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on common fraud scenarios. We want to show that we can think on our feet and handle tricky situations with ease.
✨Tip Number 3
Practice makes perfect! Grab a mate and do some mock interviews. This will help us get comfortable talking about our skills and experiences related to fraud prevention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people at Teleperformance.
We think you need these skills to ace Fraud Specialist in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Fraud Specialist role. We want to see how your background aligns with what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about fraud prevention and customer service. Keep it engaging and personal – we love to see your personality come through.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily understand your qualifications.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands quickly. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Employer near you
✨Know Your Fraud Basics
Before heading into the interview, brush up on your knowledge of fraud detection and prevention techniques. Familiarise yourself with common fraud schemes, especially those related to banking, as this will show your potential employer that you're serious about the role.
✨Showcase Your Customer Service Skills
Since the role is in a contact centre, be prepared to discuss your previous customer service experiences. Think of specific examples where you successfully resolved issues or handled difficult customers, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would handle various fraud-related situations, such as identifying suspicious activity or dealing with an upset customer. This will help you articulate your thought process clearly.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the Fraud Team. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.