At a Glance
- Tasks: Provide top-notch customer service and support to our valued clients.
- Company: Join the UK's largest telecoms provider with a trusted legacy.
- Benefits: Earn between £13.97 to £32.55 per hour with flexible shifts.
- Other info: Full-time training for the first 6 weeks; ongoing temporary contract.
- Why this job: Make a difference in people's lives while developing your communication skills.
- Qualifications: Must type 50+ words per minute with 98% accuracy.
The predicted salary is between 13 - 32 £ per hour.
Customer Service Location: Dundee
Pay Rates: £13.97 to £32.55 per hour (depending on shift pattern)
Contract: Temporary ongoing
Start Date: 11/05/2026
Training: Full-time, 100% attendance required for the first 6 weeks
Do you type 50+ words per minute with 98% accuracy? If so, put your skills to work in a role that truly matters by joining the UK's largest telecoms provider, trusted for over 85 years.
Customer Service Advisor in Douglas employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Douglas
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and recent achievements can help you tailor your answers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your typing skills! Since this role requires fast and accurate typing, spend some time honing your skills to ensure you can confidently demonstrate your abilities during any assessments.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you would handle difficult customers or resolve complaints, as these questions often come up in interviews for customer service roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we’re here to support you every step of the way in landing that Customer Service Advisor role.
We think you need these skills to ace Customer Service Advisor in Douglas
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Advisor role. Highlight any relevant experience and skills that match the job description, especially your typing speed and accuracy.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role and how your skills can benefit us at StudySmarter. Keep it concise and engaging.
Showcase Your Communication Skills: As a Customer Service Advisor, communication is key. In your application, demonstrate your ability to communicate clearly and effectively, both in writing and verbally.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s quick and easy, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Employer near you
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Advisor. Familiarise yourself with common customer service scenarios and how to handle them. This will show that you're not just interested in the job, but that you’re prepared for it.
✨Practice Your Typing Skills
Since typing speed and accuracy are crucial for this role, practice your typing skills before the interview. Aim for that 50+ words per minute with 98% accuracy. You might even want to mention your typing speed during the interview to highlight your suitability for the position.
✨Show Enthusiasm
Customer service is all about people, so let your enthusiasm shine through! Be positive and engaging during the interview. Share examples of how you've helped customers in the past, and express your excitement about joining a trusted telecoms provider.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training process or what a typical day looks like for a Customer Service Advisor. It shows that you’re genuinely interested in the role and helps you assess if it's the right fit for you.