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- Tasks: Provide top-notch customer service and process claims efficiently.
- Company: Join Hays, a leading recruitment company with a focus on teamwork.
- Benefits: Gain valuable experience in a fast-paced environment with potential for growth.
- Other info: Temporary role with opportunities to develop your skills.
- Why this job: Perfect for those who thrive in dynamic settings and love helping others.
- Qualifications: Confident, organised, and able to handle high-volume calls.
The predicted salary is between 22000 - 26000 £ per year.
Your new company Hays are currently recruiting a Customer Service Administrator to join a busy and customer-focused team on a temporary basis for a minimum of 8 weeks. This role involves high-volume phone-based customer service alongside accurate processing of claims, making it ideal for someone confident, organised, and comfortable working in a fast-paced environment.
Your new role
- Key Responsibilities...
Customer Service Administrator employer: Employer near you
Contact Detail:
Employer near you Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Administrator
✨Tip Number 1
Get to know the company before your interview! Research Hays and their customer service approach. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your phone skills! Since this role involves high-volume phone-based customer service, try role-playing with a friend or family member. This will boost your confidence and help you handle calls like a pro.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed multiple tasks efficiently. This will demonstrate that you can thrive in a fast-paced environment.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Customer Service Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring your unique flair to our busy team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're the perfect fit for the Customer Service Administrator role and how you handle high-pressure situations with ease.
Show Off Your Organisational Skills: In a fast-paced environment, organisation is key. Use examples in your application that demonstrate how you've successfully managed multiple tasks or claims in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Employer near you
✨Know the Company
Before your interview, take some time to research Hays. Understand their values, mission, and the specific services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role.
✨Practice Your Phone Skills
Since this role involves high-volume phone-based customer service, practice speaking clearly and confidently over the phone. You could even do mock calls with a friend to get comfortable handling different types of customer queries.
✨Show Your Organisational Skills
Be prepared to discuss how you stay organised in a fast-paced environment. Think of examples from your past experiences where you successfully managed multiple tasks or handled a busy workload without compromising on quality.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as how you handle difficult customers or how you prioritise tasks. Prepare specific examples that highlight your skills and experience, making sure they align with what Hays is looking for.