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- Tasks: Provide top-notch tech support and ensure smooth operations across Sysco sites.
- Company: Join a leading global foodservice distributor with a focus on technology.
- Benefits: Competitive salary, career development opportunities, and a supportive team environment.
- Other info: Opportunity for professional growth and hands-on experience in a fast-paced environment.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in tech support and strong troubleshooting skills required.
The predicted salary is between 35000 - 45000 £ per year.
Sysco are currently recruiting for an onsite Services Engineer to join the Belfast, Ireland Technology team reporting to the Services Engineer Manager. This position will be responsible for delivering Sysco technology services support located at sites within their designated region.
The primary responsibilities of this position are related to the ongoing support of technology in the field to include, but not limited to workstations, output devices (Printers and Multifunction Printers), software license compliance, security compliance, and hands-on support of IT infrastructure in the field in an overall objective to ensure a consistent technology experience across their region.
Key Accountabilities & Responsibilities:
- Provide technical support to Sysco operating sites across the designated region.
- Ensure adherence to IT standards and provide the highest level of overall customer satisfaction.
- Assist in ensuring accurate inventory of IT assets across their region.
- Responsible for keeping business and IT management informed and escalating impactful issues on a timely basis as required.
- Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning.
- Maintain documentation of support related issues.
- Responsible for their continual improvement including uptake of training opportunities for professional and career development.
- Participate in Agile daily standups, backlog and work in progress.
About you:
To be successful in this role you will have considerable customer service experience in Computer Technology and be proficient at technical troubleshooting of desktop and laptop computers, mobile technology devices, Microsoft Windows, Office 365, MacOS, VMWare Workspace One and other desktop software. You will be able to use remote support tools to troubleshoot remote computer devices and must be available for after hour support and weekend on-call support as needed. You will be a resourceful, reliable and trustworthy person who is accurate with numbers and able to use mathematical formulas within spreadsheets with excellent communication skills (both written and verbal), organisational, presentation and problem-solving skills.
Senior Game Services Engineer. in Crumlin employer: Employer near you
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StudySmarter Expert Advice 🤫
We think this is how you could land Senior Game Services Engineer. in Crumlin
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, gaming events, or even online forums. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that showcases your technical troubleshooting abilities. Whether it's a blog about your experiences or a GitHub repository of your work, having something tangible can really impress potential employers.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Role-play with a friend or use online resources to simulate the interview experience. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get your application in and let’s get you that Senior Game Services Engineer role!
We think you need these skills to ace Senior Game Services Engineer. in Crumlin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Game Services Engineer role. Highlight your technical troubleshooting skills and customer service experience, as these are key for us at Sysco. Use specific examples that showcase your expertise with desktop and mobile technology.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about technology and how your background aligns with our needs. Be sure to mention your experience with IT infrastructure and any relevant certifications you hold.
Showcase Your Problem-Solving Skills: In your application, don’t forget to highlight your problem-solving abilities. We love candidates who can think on their feet and tackle challenges head-on, so share some examples of how you've resolved technical issues in the past.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Employer near you
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around desktop and laptop troubleshooting, Microsoft Windows, Office 365, and MacOS. Sysco will be looking for someone who can demonstrate their proficiency in these areas, so be ready to discuss specific examples of how you've tackled tech issues in the past.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare to share experiences where you've provided exceptional support. Think about times when you went above and beyond to ensure customer satisfaction, as this will highlight your ability to maintain high service standards.
✨Be Ready for Real-World Scenarios
Sysco might throw some practical scenarios your way during the interview. Practice explaining how you would handle common IT issues or emergencies, especially those that require quick thinking and problem-solving skills. This will show them you're not just book-smart but also street-smart in tech.
✨Demonstrate Your Team Spirit
As the role involves participating in Agile standups and collaboration with the team, be prepared to discuss your experience working in a team environment. Share examples of how you've contributed to team goals and how you handle feedback and communication within a group setting.