Administrative Assistant

Administrative Assistant

Location: Abingdon, VA (In-person with Hybrid Flexibility)

About Us:

EBC’s Mission: Helping create smarter consumers of healthcare through the employer channel.

EBC’s Philosophy: We understand that benefits have become a burden to both employers and their employees. It’s time for the employer to take back control of one of its largest capital expenditures, and make benefits feel like true benefits!

EBC’s mission is to construct employer-built health plans which are efficient and to elevate the playing field by giving control back to the end user. We have an opportunity to change people’s lives and it’s something we must do sooner than later. EBC believes we have one of the most impactful jobs in America. Now let’s do something about this mess of a healthcare system we all battle every day! Solutions exist, but it’s up to us to educate employees and deploy those solutions for the benefit of everyday Americans!

We are on a mission to solve one of the biggest crises in our country and it will take a real advocate to win at this game. The Administrative Assistant is essential to the firm’s execution and building/maintaining structure to repeat a high level of success for our clients each time. We represent and care for our clients, their employees, and their families. The ideal team member will have the desire to be a part of changing the way employers purchase and manage healthcare.

Position Overview

As the Administrative/Executive Assistant, you will provide high-level administrative support to the firm’s leader, ensuring seamless daily operations. Your responsibilities will range from managing schedules and communications to overseeing key projects and maintaining organizational efficiency.

Key Responsibilities

Administrative & Executive Support

1. Manage the executive’s calendar, scheduling meetings and optimizing time management.
2. Organize and prepare for meetings, including gathering documents and recording key notes.
3. Draft, edit, and send emails and business communications on behalf of leadership.
4. Act as a liaison between leadership and internal/external stakeholders.
5. Handle confidential and sensitive information with discretion.

Project & Operations Management

1. Assist in tracking ongoing projects, ensuring deadlines are met.
2. Maintain and organize key business documents and records.
3. Coordinate and oversee CRM and task management systems to ensure smooth operations.

Communication & Client Coordination

1. Answer and respond to phone calls, relaying messages as needed.
2. Facilitate internal and external communications, ensuring timely follow-ups.
3. Support client interactions by scheduling appointments and managing inquiries.

Travel & Event Coordination

1. Arrange travel accommodations, including flights, hotels, and transportation.
2. Organize logistics for conferences, events, and client meetings.

Required Skills & Qualifications

1. Proven experience as an Administrative/Executive Assistant or in a similar high-level support role.
2. Strong organizational skills with the ability to multitask and prioritize efficiently.
3. Excellent written and verbal communication skills.
4. Proficiency in Microsoft Office Suite and CRM tools (e.g., Salesforce, HubSpot).
5. High level of discretion, professionalism, and problem-solving ability.
6. Adaptability and ability to anticipate the needs of leadership.

Preferred Qualifications

1. Experience in the employee benefits, insurance, or financial services industry.
2. A Wizard in Excel.
3. Familiarity with digital collaboration tools such as Teams, Asana, or other project management tools.
4. Marketing background, using tools such as Adobe or Canva.

Desired characteristics include:

1. Strong Management background.
2. Proactive problem solving.
3. Creative thinking.
4. Positive attitude and resilience.
5. Self-Starter who manages own time.
6. Analytical with strong attention to detail.
7. Desire to grow professionally.
8. Strong internal & external communication skills.
9. Innate desire to continually learn & master technical education.
10. Be genuinely curious.

Work Arrangement: In-person with hybrid flexibility.

Compensation: Competitive salary based on experience.

Benefits: Opportunities for professional growth within a dynamic and expanding firm. Flexible work hours. SIMPLE IRA. A work environment that allows flexibility to accommodate your life – take care of yourself and your family and we will take care of you!

If you are a detail-oriented, resourceful, and adaptable professional who thrives in a fast-paced environment, we would love to hear from you!

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Administrative

Industries

Insurance

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