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For Companies At a Glance
- Tasks: Support sales and engineering teams by managing enquiries and providing technical advice.
- Company: Leading HVAC company with a strong presence in the industry.
- Benefits: Up to £35,000 salary, bonuses, onsite parking, and ongoing training.
- Why this job: Join a thriving team and build long-term customer relationships while developing your skills.
- Qualifications: Experience in sales or engineering, with strong communication and organisational skills.
- Other info: Enjoy a friendly work environment with excellent support for your career growth.
Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below.
(HVAC) Nuneaton Fully office based, permanent Up to £35,000 / Bonuses
Our client is a dominant force in the heating, ventilation and air conditioning (HVAC) industry. Due to continued growth, they are looking to strengthen their internal sales team with an experienced Technical Sales professional to join their thriving team.
The Role
This is a key internal position supporting both the sales and engineering teams. You will be involved from initial enquiry through to order completion, ensuring customers receive accurate advice and a high level of service throughout.
Key responsibilities include:
- Managing incoming sales enquiries by phone and email
- Reviewing customer specifications and producing accurate quotations
- Acting as a main point of contact for customers and building long term relationships
- Following up quotes whilst identifying opportunities to add value
- Providing first line technical advice and product recommendations
- Working closely with engineering, design, and production teams
- Processing sales orders accurately and efficiently
- Coordinating with stock, logistics, and manufacturing teams to meet delivery requirements
- Tracking order progress and keeping customers informed
- Resolving order queries or changes in a professional manner
The Candidate
We are looking for someone with strong technical understanding and a customer focused mindset.
- Experience in internal sales, technical sales, customer support, or an engineering environment
- Experience within the HVAC industry, although this is not essential
- A technical or engineering background
- Confidence explaining technical information in a clear and approachable way
- Strong organisational skills and attention to detail
- A proactive, solutions focused approach and a team-oriented attitude
- Strong communication skills, both written and verbal
In return
- Up to £35,000/ Bonus scheme
- Onsite parking
- Onsite canteen
- Ongoing training and development
- Friendly and supportive working environment
Interested? Click 'apply' today.
Internal Technical Sales in West Bromwich employer: EMPLOYAL
Contact Detail:
EMPLOYAL Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Technical Sales in West Bromwich
✨Tip Number 1
Get to know the company inside out! Research their products, values, and recent news. This way, when you chat with them, you can show off your knowledge and passion for the HVAC industry.
✨Tip Number 2
Practice your pitch! Be ready to explain how your technical skills and customer-focused mindset make you the perfect fit for the role. Keep it clear and engaging, just like you'd explain it to a customer.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the best fit!
We think you need these skills to ace Internal Technical Sales in West Bromwich
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when candidates tailor their applications to highlight relevant experience in technical sales or the HVAC industry. Show us why you're the perfect fit!
Show Off Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we want to see your personality shine through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at EMPLOYAL
✨Know Your HVAC Basics
Make sure you brush up on your knowledge of heating, ventilation, and air conditioning systems. Even if you don't have direct experience in the HVAC industry, understanding the basics will help you communicate effectively and show your enthusiasm for the role.
✨Prepare for Technical Questions
Expect to be asked technical questions related to sales processes and product specifications. Review common technical sales scenarios and think about how you would approach them. This will demonstrate your problem-solving skills and technical understanding.
✨Showcase Your Customer Service Skills
Since this role involves building long-term relationships with customers, be ready to share examples of how you've successfully managed customer inquiries or resolved issues in the past. Highlight your communication skills and proactive approach to customer service.
✨Practice Your Organisational Skills
The job requires strong organisational skills, so prepare to discuss how you manage multiple tasks and priorities. You might want to bring a few examples of how you've tracked orders or coordinated with different teams to ensure smooth operations.
