At a Glance
- Tasks: Engage with customers through calls, emails, and web chats to provide exceptional support.
- Company: A growing digital services business known for excellent customer service.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Join a dynamic team where every day brings new challenges and opportunities.
- Why this job: Experience diverse interactions and make a real difference in customer experiences.
- Qualifications: No prior experience needed; just a passion for helping others.
The predicted salary is between 25000 - 27000 £ per year.
Do you enjoy speaking to customers and building relationships with a wide range of businesses? Would you like a role where no two days are the same, giving you the opportunity to support customers via telephone, email and web chat? This is not a traditional call centre position. Our award winning client believes in developing people, providing genuine career opportunities and ensuring that every team member feels valued.
One moment, you could be helping a sole trader who runs their own plumbing business and the next, supporting a large technology company with hundreds of employees. Every interaction is different, and you will play a key role in delivering an exceptional customer experience. Whether you already have customer service experience or are looking for your first professional office-based role, this could be the perfect opportunity.
The Company
Our client is a growing and established digital services business with a strong reputation for delivering excellent customer service. Due to continued growth, they are looking to train and develop the right candidate within their busy client services team.
The Role
- Respond to customer enquiries via telephone, email and web chat
- Provide friendly and professional customer support
- Resolve customer queries and escalate where necessary
- Update customer information on the customer relationship management system
Customer Service in Surrey employer: Employal
Our client is an exceptional employer located in Dorking, offering a vibrant work culture that prioritises employee development and values every team member. With a focus on providing meaningful career opportunities, employees can expect to engage with a diverse range of customers, ensuring no two days are the same while enjoying a supportive environment that fosters growth and collaboration.
